News

January 23, 2025 by Jason Cover in CFPB

CFPB Issues a Roadmap for States Days Before Trump Takes Office

As the Consumer Financial Protection Bureau (CFPB or Bureau) anticipates a shift in its leadership with the incoming administration of President Trump, the Bureau has released a report titled “Strengthening...

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January 22, 2025 by Rozanne Andersen, Angela Erwin in CFPB

Answering Your Questions About the CFPB Amendment to Regulation V

Maybe you’ve heard this before – creditors are not allowed to take your medical debt into account when making credit decisions. This isn’t new. That’s why the recent ruling by...

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January 21, 2025 by Sara Woggerman in Artificial Intelligence

Beginning Your Debt Collection AI Journey: A Compliance Perspective

We’ve all heard the term “artificial intelligence” tossed around quite a bit lately. AI is an umbrella term. What we’re really referring to in most cases —at least in the context of...

January 20, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of January 13th, 2025

News affecting the collections industry never slows down. Sorting out what’s relevant and what’s just noise can be a challenge- but we’ve got you covered! Our weekly recap of top...

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January 20, 2025 in Company News

Coast Promotes Brent Henderson to Chief Human Resources Officer

EAST AURORA, N.Y. – Coast Professional, Inc. (Coast) is thrilled to announce the promotion of Brent Henderson to Chief Human Resources Officer (CHRO). Mr. Henderson joined Coast in 2021 as...

Scott Graham / Unsplash

January 16, 2025 by Ballard CFS Group in CFPB

American Bankers Association, state affiliates ask Trump to halt regulatory actions pending a review

In a letter to President-Elect Donald Trump, the American Bankers Association and its 52 affiliates are calling for a halt to all regulatory actions affecting banks and an extension of all effective...

tim-mossholder / unsplash

January 16, 2025 in Company News

Collections Executive Manny Plasencia Joins TransUnion’s Third-Party Collections Team

Chicago, Ill. -- TransUnion recently appointed Manny Plasencia as the Senior Director of Third-Party Collections. In this key leadership role, Manny will spearhead efforts to drive the growth and innovation...

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January 15, 2025 by Ethan Ostroff in Credit Reporting

Federal Court Allows FCRA Claim to Proceed Over Alleged Unauthorized Credit Pulls

Recently, the Eastern District of Kentucky denied a motion to dismiss under the Fair Credit Reporting Act (FCRA) after finding the plaintiffs alleged sufficient facts to support a reasonable inference...

dim4ik69 / Adobestock

January 15, 2025 in Company News

More Than Half of Debt Collection Companies Saw Increased Volume of Accounts in Past 12 Months

Chicago, Ill. — More than half (52%) of debt collection companies have experienced an increased or significantly increased volume of accounts placed or acquired over the last 12 months. Sixty-two...

Argus / Adobestock

January 14, 2025 by Orrick, Herrington & Sutcliffe LLP in CFPB

Industry associations seek to halt CFPB’s medical debt credit reporting rule

On January 7, two plaintiffs representing industry associations filed a complaint in the U.S. District Court for the Eastern District of Texas against the CFPB and its Director, Rohit Chopra, to challenge...