The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.

insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.

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The Top 10 Things You Need to Know About the FCC’s Big New Reassigned Number Database Right Now

17 December 2018


FCC Takes Big Robocall Action During Winter Open Meeting

13 December 2018


Here’s Our Best Guess at How the FCC’s New Recycled Number Database Will Work and What It Will Mean for the Future of the TCPA

12 December 2018


Court Reconsiders Decision, Finds No Ambiguity in ATDS Definition, Grants Summary Judgment to Defendant

11 December 2018


How Recent Legislative, Judicial and Regulatory Developments Have Made Understanding TCPA Compliance More Important (and Complex) than Ever Before

5 December 2018


TCPA Class Action Survives Defendant’s Attempt to Pick off the Named Class Member By Deposit

26 November 2018


How the U.S. Supreme Court Just Might Change Your Dialing World

21 November 2018


TCPA Data Transfer to Defense Expert Lands DirectTV in Unshakable Privacy Class Action

21 November 2018


FCC Chairman Proposed Reassigned Number Database, Suggests Action on Robotexts

21 November 2018


New Bi-Partisan TRACED Act Hopes to Put the TCPA On Steroids to Stop Robocalls– Here’s Why That’s a Really Bad Idea

20 November 2018


Court Orders Defendant to Turn Itself Inside Out to Provide Account-Level Data in TCPA Class Action

15 November 2018


Court Denies Summary Judgment on ATDS use in TCPA Class Action Due to Evidentiary Shortcomings

13 November 2018


Another Text Message TCPA Case Dismissed After Defendant Passes the Human Intervention Test

6 November 2018


iQor, Allied Interstate Settle with CA District Attorneys for $9M in Call Volume Case

5 November 2018

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Crunch’s Petition for Re Hearing En Banc Denied by Ninth Circuit in Marks

31 October 2018


Ninth Circuit Drops the Hammer on Opt Out Evader in TCPA Case; Agrees One-Word Opt-Out is Reasonable Revocation Procedure

29 October 2018


Crunch San Diego, LLC and Sirius XM Radio's Comments to FCC's Request Regarding Definition of ATDS

24 October 2018

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Consumer-Side TCPA Comments Urge the FCC to Adopt the Ninth Circuit’s Definition of an ATDS and Expand the TCPA to Regulate Smartphone Use

23 October 2018


Encore, Noble Corp, PACE and Others Provide Comments to FCC on Post-Marks TCPA Interpretations

22 October 2018


Court holds that TCPA Defendant Waived One-Way Intervention Protections By Failing to Alert the Court to the Doctrine Earlier

17 October 2018