Accounts Receivable Management Archives

February 12, 2018 by Thomson Reuters in Accounts Receivable Management

Five KPIs for the Collections Department (sponsored)

In the world of collections, key performance indicators (KPIs) are incredibly pervasive – and vitally important in measuring recovery on receivables. KPIs are a form of measures used in evaluating...

February 8, 2018 by Dawn Updike in Accounts Receivable Management

Collection Boot Camp: Strategy for Success with a Collection Settlement Campaign (sponsored)

With tax season around the corner, now is the best time to consider a collection settlement campaign within your agency. Collection settlement campaigns (periods during the year when collection agencies...

January 30, 2018 by Dawn Updike in Accounts Receivable Management

How Events of 2017 Will Shape The Consumer Financial Services Industry in 2018

Last year was eventful, to say the least. Changes in government leadership and a massive data breach are just two of the many occurrences that will impact the ARM industry...

November 6, 2017 in Accounts Receivable Management

Webinar: Receivables Trends to Watch for 2018

LIVONIA, Mich., -– Consumer expectations, regulatory requirements and the business environment continues to evolve rapidly in receivables management. As your organization plans for 2018, there are several trends to consider....

June 7, 2017 by Stephanie Eidelman in Accounts Receivable Management

insideARM Announces 2017 Best Call Centers to Work For Winners

insideARM is proud to announce the 2017 Best Call Centers to Work For winners. This survey and award program is designed to celebrate excellence among call center work environments in...

May 24, 2017 by Kaulkin Ginsberg in Accounts Receivable Management

A New Debt Milestone in Q1 2017 (But Not Really)

Many of you have probably heard recent reports that total consumer debt has finally surpassed its previously peak, which was during the Great Recession’s height. Nearly a decade after that economically...

March 23, 2017 by Tim Bauer in Accounts Receivable Management

Study Addresses Collection Calls With Suicidal or Vulnerable Consumers

Our team at insideARM receives dozens of alerts every day pointing us to stories of interest to the ARM industry. Our inboxes are full each morning with TCPA cases, FDCPA cases,...

February 8, 2017 by Tim Bauer in Accounts Receivable Management

U.S. Magistrate Judge in Michigan Rules LiveVox HCI System is Not an ATDS

On Thursday February 2, 2017 a United States Magistrate Judge in Michigan issued a Report and Recommendation in a Telephone Consumer Protection Act (TCPA) case that determined the LiveVox, Inc....

December 20, 2016 in Accounts Receivable Management

General Credit Services Inc. Acquires SKYLINK Receivables Inc, and Integrity First Telesolutions Inc – the SKYLINK Group of Companies

VANCOUVER BC – General Credit Services Inc, (General CSI), a leader in outsourced accounts receivable services announced today that it has agreed to acquire SKYLINK Receivables Inc and Integrity First...

November 30, 2016 by Tim Bauer in Accounts Receivable Management

CFPB Issues Compliance Bulletin on Production Incentives

This week the Consumer Financial Protection Bureau (CFPB) issued a Compliance Bulletin entitled “Detecting and Preventing Consumer Harm from Production Incentives.” While not mentioning Wells Fargo Bank, N.A. (Wells Fargo) by...

Accounts Receivable Management