insideARM Weekly Recap – Week of May 19th, 2025
News in the ARM industry comes fast and staying on top of it all is a challenging endeavor. That’s where insideARM’s weekly recap comes in. Our weekly recap of top...
Payments
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Debt Collection Industry Trends 2025: What’s Reshaping Strategies
Get the guidance you need to refine consumer-focused strategies in today’s debt collection industry. The debt collection industry is experiencing another transformation. While the consumer demand for convenience and self-service...
CFPB Finalizes Rule on Federal Oversight of Digital Payment Apps
Late last year, we discussed the Consumer Financial Protection Bureau’s (CFPB or Bureau) proposed rule aimed at supervising larger technology companies offering digital wallets and payment apps. On November 21, the CFPB finalized this...
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An Easier Way to Accelerate Payments
In an era of workforce shortages, organizations are looking at all their options to improve employee efficiency and productivity. For some, that means adding a payment platform that is compatible...
Visa’s New Merchant Category Code and What it Means for Your Company
During this week's RA Peer Call, a member asked about the new Visa rule that implements Merchant Category Code (MCC) for debt collection and what it means for debt collectors. As...
How to Integrate Alternative Payment Methods into Your First and Third-Party Collections Strategy [Sponsored]
Alternative Payment Methods like PayPal, GooglePay, ApplePay, and Venmo are now ubiquitous in almost all commerce globally. Still, first and third-party debt collections agencies haven’t adapted their payment strategies to...
CFPB Says Convenience and Pay-to-Pay Fees are Prohibited Junk Fees
Continuing its 2022 cadence of issuing press releases nearly every day, on June 29, 2022, the CFPB announced it issued an advisory opinion regarding "pay-to-pay" or "convenience fees." The opinion, which explicitly...
PDCflow Partners with Debtmaster360 to Offer Fast, Secure, Digital Payment Workflows
OGDEN, UT-- PDCflow and Debtmaster360 have partnered to provide secure digital payment communication options to accounts receivable management companies. Now, users can send secure email and text payment requests and e-signature...
FTC Enters Consent Agreement with Payment Processor for Opening Merchant Accounts for Fictitious Companies
On March 15, the Federal Trade Commission (FTC or Commission) released a consent agreement with Electronic Payment Systems and its owners John Dorsey and Thomas McCann (collectively, EPS) for allegedly...
D.C. Council Passes Comprehensive Debt Collection Bill; Sends to Mayor for Signature
On July 13, 2021, in a purported effort to protect consumers when Washington D.C.’s emergency covid protections expire, the D.C. Council approved a comprehensive debt collection bill to amend D.C....