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File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Court Finds Servicer’s Neutrally-Worded Voicemail Advising of Payment Options Does Not Constitute Debt Collection

11 August 2022
[Image by creator Krasimira Nevenova from AdobeStock]

CFPB Releases Reg F Guidance

2 August 2022
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Credit Card Issuer Wins Big ATDS Ruling in TCPA Suit Arising out of Debt Collection Calls

29 June 2022
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Macy’s Credit Sued For Prerecorded Calls: Retailers Back in the TCPA Crosshairs?

22 June 2022
File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Is Express Revocation Necessary? District Court Finds Genuine Dispute of Material Fact Regarding TCPA Consent, Absent Evidence of Express Revocation

3 May 2022
A person holding a mobile phone that is showing an incoming call from "unknown" [Image by creator terovesalainen from AdobeStock]

Numeracle Extends Branded Calling Across Full Provider Network

6 April 2022
Sharpie pen checking off check boxes on list [Image by creator pixelrobot from AdobeStock]

Creditors: Four KPIs to Evaluate Digital Strategies at Collection Agency Partners Quickly

30 March 2022
A wall of file drawers, one of them open, holding orange file folders [Image by creator Maxim_Kazmin from AdobeStock]

Cleared Out: Court Orders Enormous Set of Discovery to Be Produced–but Why?

24 March 2022
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

Prodigal Announces Partnership: Best-in-Class Contact Center Telephony Meets Best-in- Class Interaction Intelligence

23 March 2022
A stack of mobile phones [Image by creator goir from AdobeStock]

Recycled Number Blues: Good Faith Defense Rejected Again as Liberty University Trapped in TCPA Suit

17 March 2022
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

$195,000 in Damages on 26 Calls?: New Decision Shows Just How Extreme TCPA Damages Can Get

9 March 2022
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The Correct Answers to Questions about the Limited Content Message and Model Validation Notice [Video]

3 March 2022
Phone with "voice mail" text on it [Image by creator iQoncept from AdobeStock]

FCC Chairwoman Rosenworcel Says Ringless Voicemails Should Be Prohibited Without Prior Consent

14 February 2022
[Image by creator Argus from AdobeStock]

Owners Sued After Company Dissolved: New Ruling Highlights Why TCPA Liability Doesn’t Always Die With Company Making Calls

1 February 2022
A person holding a mobile phone that is showing an incoming call from "unknown" [Image by creator terovesalainen from AdobeStock]

The First Steps towards Global STIR/SHAKEN Implementation

14 December 2021
Five young people lined up against a wall, looking at their cell phones [Image by creator akhenatonimages from AdobeStock]

FTC Releases Do Not Call Registry Data Book

1 December 2021
Photo of hourglass with sand all in the bottom [Image by creator Zerophoto from AdobeStock]

15 Days Until Reg F is Here! 3 Things You Can Do to Prepare for the Reg F Effective Date NOW

15 November 2021
File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Vindication!: Court Reconsiders Anti-Facebook Pleadings Decision–Says Facebook Matters at the Pleadings Stage After All

19 October 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Think Differently: How Consumer Preference Will Shape the Future of Collections

22 September 2021
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Crushing Victory: Court finds Aspect/ALM Not an ATDS– Rejects “Capacity” Argument (But There’s a Big “FN7” Wrinkle Here)

16 September 2021

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