text messages Archives

November 5, 2024 by Daniel JT McKenna in Compliance

FCC sets April 15 as effective date for new robocall rules

The FCC set April 11, 2025 as the effective date for new rules designed to make it easier for consumers to revoke consent for calls and texts subject to the Telephone Consumer...

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July 1, 2024 by Bryce Noel in Artificial Intelligence

insideARM Weekly Recap – Week of June 24th, 2024

There is never a shortage of news in the ARM space, but how do you determine what is worth knowing? That’s where we come in! Our editorial team brings you...

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April 16, 2024 by Missy Meggison in Artificial Intelligence

Is AI Right for Your Organization? 3 Questions to Consider

Discussions about implementing Artificial Intelligence seem to be everywhere these days, and the Collections Industry is no exception. Some debt collectors have been early AI adopters, yet others have chosen...

Blank numbered list with Rules at header written on chalkboard.

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February 26, 2024 by Daniel JT McKenna in FCC

FCC Issues Final Rule on Revocation of Consent for Robocalls and Robotexts

The Federal Communications Commission (FCC) has issued a final rule amending its regulations implementing the Telephone Consumer Protection Act (TCPA) to add new provisions addressing how consumers may revoke consent...

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December 18, 2023 by Ethan Ostroff in Litigation

Arizona Federal District Court Holds MMS’s Are Not Prerecorded Messages Under the TCPA Unless They Play Automatically

A district court in the District of Arizona granted a motion to dismiss in a Telephone Consumer Protection Act (TCPA) case on the basis that multimedia messaging service (MMS) texts...

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August 22, 2023 by Stefanie H Jackman in Litigation

Ninth Circuit Affirms Dismissal of TCPA Case Involving Text Messages Holding “Prerecorded Voice Messages” Require Audible Component

On August 8, a unanimous panel of the Ninth Circuit issued a decision affirming a district court’s partial dismissal judgment entered in Trim v. Reward Zone USA LLC, holding that...

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May 22, 2023 by Bryce Noel in Calling

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

The ARM industry is complex, and it's often difficult to keep up with industry-shaking cases, emerging technologies, and regulatory entities throwing the occasional wrench into the machinery. Despite the challenge,...

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May 11, 2023 by Eric Troutman in Litigation

Florida State Court of Appeals Holds No Standing to Sue for Receipt of Single Unwanted Text Message

A Florida appellate court recently published a massively important opinion regarding text messages and standing. In Pet Supermarket v. Eldridge, No. 3D21-1174, (May 10. 2023), Florida’s Third District Court of Appeal confirmed that Florida state courts...

March 14, 2023 by Daniel JT McKenna in FCC

FCC Considering New Requirements for Blocking Text Messages and New Limits on Text Message Senders

The Federal Communications Commission (FCC) has issued a Report and Order and Further Notice of Proposed Rulemaking that would impose new requirements for the blocking of text messages by mobile...

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February 21, 2023 by Missy Meggison in Consumer Relations Consortium

CRC to NY DFS: Proposed Rules Harm Consumers; Conflict with Existing Law

The New York Department of Financial Services (NY DFS) has continued its years-long process to update its debt collection regulations. According to the Consumer Relations Consortium (CRC), however, the current...

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