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Debt Collection Industry Advocates for Revocation of Burdensome TCPA Rules

By Virginia Bell Flynn, Brooke Conkle in Calling

In response to the Federal Communications Commission’s (FCC) request for input on unnecessary compliance burdens, the debt collection industry, led by ACA International, is advocating for significant reforms to the Telephone Consumer…

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June 18, 2025 by Debra Ciskey in Debt Collection

Professional Development in Debt Collection: Elevating Performance Through Communication, Writing, and Emotional Intelligence

Professional development in debt collection requires more than subject matter knowledge or target-driven performance. To advance in today’s regulatory and consumer-focused environment, practitioners must master clear written communication, improve verbal…

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June 17, 2025 by Rachel Ommerman in Debt Collection

Illinois Passes Bill Prohibiting Collection of Coerced Debt

On May 22, Illinois House Bill 3352 passed the Illinois legislature and now awaits Governor JB Pritzker’s signature. This bill amends the Illinois Collection Agency Act to provide an individual a way…

June 16, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of June 9th, 2025

Sorting out what’s news and what’s noise can be a daunting task. insideARM's weekly recap of top stories will give you the news we found most interesting last week and…

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June 12, 2025 by Orrick, Herrington & Sutcliffe LLP in FCRA

Second Circuit sides with bank in FCRA case

On May 28, the U.S. Court of Appeals for the Second Circuit affirmed a judgment issued by a district court judge in U.S. SDNY dismissing a plaintiff-appellant’s claims under the FCRA for…

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June 11, 2025 by Eric Rosenkoetter in Data Security

Oklahoma Amends its Security Breach Notification Act

Oklahoma Senate Bill 626, which amends Oklahoma’s Security Breach Notification Act, recently became law without the Governor’s signature. The legislation will go into effect Jan. 1, 2026. The amendments include expansion…

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June 10, 2025 by Stefanie H Jackman in CFPB

CFPB Signals Review of Mortgage Servicing and Larger Participant Rules

Last week, the Consumer Financial Protection Bureau (CFPB or Bureau) submitted several regulatory proposals to the Office of Management and Budget (OMB) for review. Among the rules under consideration are those related…

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