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Chopra: New Agency to Focus on Harmful and Corrupt Practices That Drive Up Costs

By Ballard CFS Group in California

The new California Business and Consumer Services Agency (BCSA), launched on July 1, 2026, will focus on improper practices that drive costs up for state residents, agency Secretary Rohit Chopra…

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July 30, 2026 by Mark Ravanesi in Consumers

Q2 2026 Industry Insights: Bumpy Inflation, Credit Hamster Wheels, and Consumer Capacity

As 2026 approached its midpoint, the macroeconomic narrative shifted from temporary energy-driven friction to a broader affordability crisis expanding across nearly all income brackets. Households are increasingly tapping into savings…

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July 29, 2026 by Orrick, Herrington & Sutcliffe LLP in Collection Laws and Regulations

Seventh Circuit Holds Texts Are Not ‘Telephone Calls’ Under Telephone Consumer Protection Act

On July 14, the U.S. Court of Appeals for the 7th Circuit affirmed the dismissal of a consolidated class action alleging violations of the Telephone Consumer Protection Act (TCPA), holding that the…

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July 28, 2026 by David N. Anthony in Debt Collection

Tenth Circuit Adopts “Objectively and Readily Verifiable” Standard for FCRA Furnisher Inaccuracy Claims and Reverses $500,000 Jury Verdict

On July 20, the U.S. Court of Appeals for the Tenth Circuit reversed a $500,000 jury verdict against a debt collection furnisher, holding that a consumer cannot prevail on a…

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July 28, 2026 by Steven Dietz in Accounts Receivable Management

The DSO Blind Spot: Why the Account Died in Your Office, Not on the Road [sponsored]

A freight company handed us a file last year that had been sitting in their own AR folder for eleven months. Good paper: signed rate confirmation, proof of delivery. The…

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July 27, 2026 by Missy Meggison in Complaints

insideARM Weekly Recap – Week of July 20, 2026

News in the ARM industry never stops and determining what’s truly relevant can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of top stories will give you the…

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July 27, 2026 in Company News

ConServe Recognized as a 2026 Best Places to Work in Collections

ROCHESTER, N.Y. — Continental Service Group, LLC d/b/a ConServe, a top performing provider of accounts receivable management services specializing in customized collections solutions, is proud to announce it was recently…