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The Data Integrity Imperative in AI-Driven Receivables Management

By Adam Parks in AI

Operationalizing AI in collections has emerged as one of the most significant challenges facing the receivables industry today. While the adoption of artificial intelligence has accelerated across organizations, the ability…

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April 2, 2026 by Orrick, Herrington & Sutcliffe LLP in Coerced Debt

New York Amends Coerced Debt Law

On March 18, the governor of New York signed S. 8830, substantially amending the state’s coerced debt statute enacted in December 2025 (covered by InfoBytes here). Among the most significant changes, the…

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April 1, 2026 by Missy Meggison in AI

The ConServe Cares Program Supports American Heart Association

ROCHESTER, N.Y. — Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its March ConServe Cares proceeds to the American Heart Association. The ConServe…

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March 31, 2026 by Rob Chaimowitz in Debt Collection

3rd-Party Collection Agency Leadership: Navigating the Specialized Hiring Needs of High-Performance Collection Agencies

In the highly regulated and performance-driven world of third-party collections, leadership hiring is anything but generic. High-performing agencies don’t just need managers, they need professionals who can balance compliance, motivate…

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March 30, 2026 by Missy Meggison in California

insideARM Weekly Recap – Week of March 23, 2026

News in the ARM industry never stops and determining what’s truly relevant can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of top stories will give you the news we found most…

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March 26, 2026 by Orrick, Herrington & Sutcliffe LLP in California

California Court Holds State’s Fair Debt Buying Practices Act Confers Standing Without Proof of Actual Harm

On March 13, the California Court of Appeal for the Sixth Appellate District reversed a lower court’s dismissal of a consumer class action, finding that the trial court erred in granting judgment…