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Declining Recovery Rates Require Smarter, More Intelligent Strategies

The collections and recovery landscape is undergoing a structural shift. According to the CFPB’s 2025 Consumer Credit Card Market Report, while delinquency rates have risen in recent years, recovery performance…

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June 2, 2026 in Company News

Vertican Launches Goldie Plus, Expanding Its AI Support Platform with Advanced Automation and Custom Support Capabilities

FAIRFIELD, N.J. — Vertican Technologies, a leader in legal collections software, announces the launch of Goldie Plus, a premium subscription tier within its innovative Goldie AI Platform. Goldie Plus combines…

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June 2, 2026 in Company News

ConServe Cares Program Supports Foodlink

ROCHESTER, N.Y. — Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its May ConServe Cares proceeds to Foodlink. The ConServe team supports and…

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June 1, 2026 by Missy Meggison in AI

insideARM Weekly Recap – Week of May 25, 2026

Even on a short week news in the ARM industry never stops; sorting out what’s news and what’s noise can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of…

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May 28, 2026 by Andrew Domino in AI

Transforming Recovery Rates with Debt Collection AI Innovation

In this blog, we explore the role of AI in debt collection, how to effectively integrate debt collection AI tools in your operations, regulatory considerations, and what to measure to…

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May 27, 2026 by Orrick, Herrington & Sutcliffe LLP in FCRA

Court Dismisses FCRA Claims, Finds Signature Dispute Not ‘readily Verifiable’

On April 16, the U.S. District Court for the District of South Carolina dismissed with prejudice a consumer’s FCRA claims against three consumer reporting agencies (CRAs), holding that the consumer failed to…

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May 26, 2026 by Missy Meggison in California

insideARM Weekly Recap – Week of May 18, 2026

News in the ARM industry never stops and determining what’s truly relevant can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of top stories will give you the news we found most…

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