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Debt Collection Industry Trends 2025: What’s Reshaping Strategies

By John Sanders in Compliance

Get the guidance you need to refine consumer-focused strategies in today’s debt collection industry. The debt collection industry is experiencing another transformation. While the consumer demand for convenience and self-service…

Photo Credit: olivier Le Moal / AdobeStock

May 12, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of May 5th, 2025

News in the ARM industry never stops. It’s impossible to read every single thing, every single day, and it can be tough to figure out what’s truly relevant. That’s where…

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May 12, 2025 in Company News

ConServe Named One of the Region’s Top Employers

Rochester, N.Y. — Continental Service Group, LLC d/b/a ConServe, a top-performing provider of accounts receivable management services specializing in customized collections solutions, is proud to announce its inclusion on the…

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May 8, 2025 by Ballard CFS Group in CFPB

House Financial Services Committee finds savings by slashing CFPB budget

The House Financial Services Committee has approved its part of the massive budget bill, saving some $1 billion by, among other things, slashing the CFPB’s budget by more than 60%….

Christianchan / AdobeStock

May 8, 2025 in Company News

The ConServe Cares Program Backs the Mission of Goodwill Vision Enterprises

ROCHESTER, N.Y. — Continental Service Group, LLC d/b/a ConServe, in conjunction with the company’s “Matching Gift Program”, donated its April ConServe Cares proceeds to Goodwill Vision Enterprises. The ConServe team…

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May 7, 2025 by Orrick, Herrington & Sutcliffe LLP in State Collection Laws

Tennessee and Montana expand consumer protection laws

On April 11, Tennessee enacted HB 911 (the “Act”), amending certain consumer protection measures. The Act introduces changes focusing on deceptive and unfair practices, motor vehicle-related misrepresentations, and regulatory procedures. The Act…

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May 7, 2025 in Debt Collection

[Video] Finding the middle ground, a win for everyone

When industry stakeholders and consumers meet in the middle, everyone wins. But that’s not as easy as it sounds. Tapping people with differing industry expertise to be leaders can help…

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