Compliance Archives

March 12, 2025 by Cali Thompson in Compliance

Balancing Compliance and Consumer Experience in Digital Debt Collection: Best Practices to Navigate the 2025 Landscape

Over the past several years, federal and state regulators have started raising red flags about a significant trend in the debt collection industry: companies failing to deliver positive experiences for...

January 27, 2025 by Missy Meggison in Artificial Intelligence

insideARM Weekly Recap – Week of January 20th, 2025

The news just keeps coming; sorting through it all to figure out what’s truly relevant to your business and today’s challenges can seem like an impossible task. insideARM is here...

phonlamaiphoto / Adobestock

January 21, 2025 by Sara Woggerman in Artificial Intelligence

Beginning Your Debt Collection AI Journey: A Compliance Perspective

We’ve all heard the term “artificial intelligence” tossed around quite a bit lately. AI is an umbrella term. What we’re really referring to in most cases —at least in the context of...

January 13, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of January 6th, 2025

News in the collections industry never stops; it can be tough to wade through what’s relevant, and what’s just noise. Our weekly recap of top stories will give you the...

January 8, 2025 by Missy Meggison in Compliance

Guards Law Pays PRA to Settle Fax Number Case

On December 4, 2024, Guards Law entered into a Consent Decree with Portfolio Recovery Associates, LLC (PRA) in which it agreed to pay PRA $5,000.00 and refrain from pursuing claims...

ra2 studio / AdobeStock

January 6, 2025 by Barbara Nilsen in Compliance

Compliance and Legal Considerations for Attorneys Practicing Creditors Rights: Digital Communications

Implementing a digital communication strategy is essential in order to stay relevant in the legal collections space. However, it is imperative for attorneys practicing creditors rights to ensure compliance with...

November 25, 2024 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of November 18th, 2024

There’s never a dull moment in news affecting the ARM industry; it can be overwhelming, but insideARM has you covered. Our weekly recap of top stories will give you the...

November 18, 2024 by Eric L. Johnson in CFPB

Pay Now or Pay Later, But Paying Later May Cost a Whole Lot More

The Consumer Financial Protection Bureau has long required that an institution within the scope of its supervision or enforcement authority, including both depository institutions like banks and non-depository consumer financial...

November 11, 2024 by Don Hoegg Jr. in CFPB

insideARM Weekly Recap – Week of November 4th, 2024

News in the ARM industry moves at lightning speed; determining what's important and what’s just noise can be challenging. This is why the editorial team at insideARM sifts through all...

bbourdages / AdobeStock

November 6, 2024 by Christopher Willis in CFPB

Fifth Circuit Grants Expedited Appeal in Challenge to CFPB’s Section 1071 Final Rule; Denies Temporary Administrative Stay

On October 31, the U.S. Court of Appeals for the Fifth Circuit Court of Appeals granted the appellants’ motion to expedite the appeal in Texas Bankers Association v. Consumer Financial Protection Bureau (CFPB). The...

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