Consumer Relations Consortium Archives

January 2, 2024 in Company News

insideARM's Membership Groups 2023 Impact

NEW YORK, N.Y. -- There's more to insideARM than just the daily news. In addition to bringing analysis and the most important news of the day in an easy-to-digest format...

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December 5, 2023 by Missy Meggison in Collection Laws and Regulations

CRC to NYC DCWP: Proposed Rule Misses the Mark, is Unclear, and Will Harm Consumers

The New York City Department of Consumer and Worker Protection (DCWP) continued its years-long attempt to update its Rules Related to Debt Collection (Rule). According to the Consumer Relations Consortium...

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July 13, 2023 by Missy Meggison in CFPB

CRC to CFPB: Abusive Act Policy Statement is Unclear; Will Harm Consumers

In April 2023, the CFPB released a policy statement on abusive acts and practices (Policy) and invited comments from interested stakeholders. According to the Consumer Relations Consortium (CRC), the ambiguity...

A compass needle pointing to the word "TREND"

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June 8, 2023 by Bryce Noel in Collection Laws and Regulations

Legal Advisory Board Members Discuss Current Litigation Trends, State Issues, and Standing

Navigating the debt collection industry can be challenging as legal trends as well as state and federal regulations continue to evolve. Despite the challenge, staying up to date on these...

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May 22, 2023 by Bryce Noel in Calling

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

The ARM industry is complex, and it's often difficult to keep up with industry-shaking cases, emerging technologies, and regulatory entities throwing the occasional wrench into the machinery. Despite the challenge,...

Blank numbered list with Rules at header written on chalkboard.

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April 17, 2023 by Missy Meggison in Consumer Relations Consortium

DFPI Adopts CRC's Proposed Language; Removes Personal Liability From Proposal

The California Department of Financial Protection and Innovation (DFPI) is listening to industry input as it finalizes its proposed complaints and inquiries regulation. Its most recent update (Third Proposal) included...

Sergey Nivens / AdobeStock

April 3, 2023 by Missy Meggison in CFPB

CRC to CFPB: Scrap the Shame List

Late last year, the CFPB announced a proposed rule to create a registry of “repeat offenders” (Proposed Rule). However, according to the Consumer Relations Consortium (CRC), the Proposed Rule is...

Sergey Nivens / AdobeStock

February 21, 2023 by Missy Meggison in Consumer Relations Consortium

CRC to NY DFS: Proposed Rules Harm Consumers; Conflict with Existing Law

The New York Department of Financial Services (NY DFS) has continued its years-long process to update its debt collection regulations. According to the Consumer Relations Consortium (CRC), however, the current...

Sergey Nivens / AdobeStock

February 14, 2023 by Missy Meggison in CFPB

CRC Comments on CFPB's Personal Financial Data Rights Proposal

The Consumer Financial Protection Bureau (CFPB) wants financial institutions to provide consumers with expanded access to their financial records. To that end, in October of 2022, the CFPB published an Outline...

Marco2811 / Adobestock

February 2, 2023 by Missy Meggison in California

California DFPI Adopts CRC’s Comments in Update to Pending Regulation

To avoid unintended consequences of new regulations, industry participants routinely submit comments to regulatory bodies. Heeding some of these warnings, the California Department of Financial Protection and Innovation (DFPI) recently...

Consumer Relations Consortium

insideARM's Membership Groups 2023 Impact

CRC to NYC DCWP: Proposed Rule Misses the Mark, is Unclear, and Will Harm Consumers

CRC to CFPB: Abusive Act Policy Statement is Unclear; Will Harm Consumers

Legal Advisory Board Members Discuss Current Litigation Trends, State Issues, and Standing

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

DFPI Adopts CRC's Proposed Language; Removes Personal Liability From Proposal

CRC to CFPB: Scrap the Shame List

CRC to NY DFS: Proposed Rules Harm Consumers; Conflict with Existing Law

CRC Comments on CFPB's Personal Financial Data Rights Proposal

California DFPI Adopts CRC’s Comments in Update to Pending Regulation

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