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A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

CFPB Releases Spanish Model Validation Notice

25 October 2021
A blackboard with x's and o's depicting a football play [Image by creator yeyen from AdobeStock]

Consent vs. Preference in Reg F - Don't Confuse Them

20 October 2021
A binder that says "Guidelines" on the spine sitting on a desk with a pen, calculator, and open binder [Image by creator DOC RABE Media from AdobeStock]

Countdown to Reg F - Still have Questions for the CFPB? There's a Portal for That.

18 October 2021
Photo of hourglass with sand all in the bottom [Image by creator Zerophoto from AdobeStock]

Without Creditor Cooperation, Debt Collectors Cannot Safely Work Accounts After November 29th

11 October 2021
[Image by creator Leigh Prather from AdobeStock]

CFPB publishes FAQs regarding Limited Content Messages and Call Frequencies

5 October 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Think Differently: How Consumer Preference Will Shape the Future of Collections

22 September 2021
[Image by creator blackzheep from AdobeStock]

Does Your Collection Agency Name Violate Regulation F? [Podcast]

19 August 2021
Image of a blackboard with a 3 item checklist that includes Plan, Prepare, Perform [Image by creator Yury Zap from AdobeStock]

CFPB Finalizes Regulation F Implementation Date: What Your Organization Needs To Consider in Order To Be “Reg F Ready”

3 August 2021
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BREAKING: CFPB Confirms Reg F Will Take Effect on November 30, 2021

30 July 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Which Contact Strategies Will Be Most Effective after Regulation F?

7 July 2021
Photo of courthouse building with "judicial" written on it [Image by creator Natalia Bratslavsky from AdobeStock]

Consumer Relations Consortium Files Amicus Brief in Hunstein

2 June 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win

27 May 2021
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

5 Ways to Improve Your Consumer Communication Preference Strategy

5 May 2021
[Image by creator Krasimira Nevenova from AdobeStock]

CFPB Proposes to Delay Effective Date of Reg F for 60 Days

8 April 2021
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In Today's Technology-Driven Collections, Age Matters

8 April 2021
[Image by creator Leigh Prather from AdobeStock]

Regulation F FAQ: Itemization Dates

22 March 2021
Crumpled pieces of paper in white, green blue, red and yellow printed with question marks and the words "wrong" and "right" [Image by creator Stepan Popov from AdobeStock]

CFPB Debt Collection Rule Alert: 11 Whopping Misstatements You Need to Know About

9 March 2021

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