insideARM Weekly Recap – Week of September 22, 2025
Sorting out what’s news and what’s noise can be challenging, but insideARM’s weekly recap can help. Our weekly recap of top stories will give you the news we found most...
Deceased Debt
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Reducing Risk and Building Trust Through Timely Account Resolution
One of the most revealing tests of a bank’s operational discipline has nothing to do with market volatility; it’s how it manages a deceased account. When a customer passes away,...
insideARM Weekly Recap – Week of August 25, 2025
There’s never a dull moment in the ARM industry. Staying on top of it all is a challenging endeavor. That’s where insideARM’s weekly recap comes in. Our weekly recap of...
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Digitizing Probate: How Technology Is Transforming Deceased Account Management for Creditors
The probate process provides the legal framework for validating a will, paying debts, and distributing a person's assets after they pass on. This is where legal obligations meet administrative precision...
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insideARM Weekly Recap – Week of July 14, 2025
Sorting out what’s news and what’s noise can be a daunting task. insideARM's weekly recap of top stories will give you the news we found most interesting last week and...
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3 Ways to Future-Proof Your Recovery Program with Estate Planning Tech
Successful recovery programs today depend on speed, accuracy, and the ability to support customers and families with care and clarity during difficult transitions. Every week that an estate sits in...
DCM Services, LLC Launches Major Upgrade to Probate Finder OnDemand® with New Functionality
MINNEAPOLIS, Minn. – DCM Services, LLC (“DCMS”) and its sister company, Forte, LLC, the industry leaders in data and contact management solutions for the estate and specialty receivables recovery market,...
New York Passes Law Addressing Collection of Decedents’ Debts
insideARM's Editor's Note: This article was originally published on the Maurice Wutscher blog and is republished here with permission. On December 28, 2018, New York Senate Bill 3491 was signed into law and will become...
Phillips & Cohen Associates Announces Asia Pacific Expansion
MELBOURNE, Australia — Phillips & Cohen Associates, the global leader in deceased account management, today announced its entry into the New Zealand market, marking the next stage of its expansion...
CFPB’s Proposal for Collection of Decedent Debt: a Misguided Approach (Part 2 of 2)
This article previously appeared on Ballard Spahr’s CFPB Monitor and is re-published here with permission. Gary Becker In my blog post yesterday, I shared my concerns regarding the potential consequences of the CFPB’s proposed 30-day...