Debt Collection Archives

March 19, 2025 by Jonathan L. Pompan in Compliance

Consumer Finance’s Deregulatory Shift—The Evolving Role of Compliance

With federal regulatory pressure easing, consumer financial services companies are well positioned to pursue growth with fewer potential roadblocks. For in-house counsel and compliance professionals, this shift should not signal...

March 17, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of March 10th, 2025

Sorting out what’s news and what’s noise can be a daunting task. insideARM's weekly recap of top stories will give you the news we found most interesting last week and...

sixdays / Adobestock

March 13, 2025 by Orrick, Herrington & Sutcliffe LLP in Debt Collection

FTC stops debt collection scheme, freezes assets, and seeks consumer redress

On March 3, the FTC announced it obtained a temporary restraining order to halt the operations and freeze assets of an alleged debt collection scheme following a lawsuit filed by the FTC. The scheme,...

magele-picture / AdobeStock

March 12, 2025 by Cali Thompson in Compliance

Balancing Compliance and Consumer Experience in Digital Debt Collection: Best Practices to Navigate the 2025 Landscape

Over the past several years, federal and state regulators have started raising red flags about a significant trend in the debt collection industry: companies failing to deliver positive experiences for...

March 11, 2025 by Chris Willis in CFPB

2024 in Review: Major Debt Collection Trends and 2025 Outlook [Podcast]

In this final episode of our Year in Review series, Chris Willis is joined by colleagues David Anthony, Stefanie Jackman, and Jonathan Floyd to discuss the year in review and...

March 10, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of March 3rd, 2025

There’s never a dull moment in the ARM industry, but it can be tough to distinguish between what’s news and what’s noise. That’s where insideARM’s weekly recap comes in. Our...

smarques27 / Adobestock

March 6, 2025 by The Sessions Firm in Debt Collection

As An Arizona Licensee: Are You Following The Arizona Trust Account Rules?

The Arizona Department of Financial Services (DFS) strictly interprets Ariz. Admin. Code § 20-4-1505 as to how debt collector licensees are prohibited from trust account commingling with their operating account...

March 4, 2025 by Joel Rosenthal in Debt Collection

Q4 Credit Card Charge-Off Rates and Delinquencies Both Decline Slightly

Recent data reveals a slight decrease in credit card charge-off rates, marking the first decline in the post-COVID era. The charge-off rate has dipped from 4.61% to 4.58%. While this...

BillionPhotos.com / Adobestock

February 27, 2025 by Experian in Collection Technology

Is your skip-tracing solution using an identity graph? (sponsored)

Many skip-tracing solutions claim to help you find the best and most up-to-date phone numbers, email addresses and physical addresses. But you should ask vendors several important questions before including...

February 10, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of February 3rd, 2025

News in the ARM industry moves fast, but insideARM’s weekly recap of top stories will give you the news we found most interesting last week and more importantly- why we...

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