The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.
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NCLC Tells FCC “Callers Can Easily Avoid Making Calls to Telephone Numbers That Have Been Reassigned….”–But is it That Simple?
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3 Compliance Myths about Email for Digital Debt Collections/Recovery
7 April 2022
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PDCflow Partners with Debtmaster360 to Offer Fast, Secure, Digital Payment Workflows
4 April 2022
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Creditors: Four KPIs to Evaluate Digital Strategies at Collection Agency Partners Quickly
30 March 2022
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Which Regulatory Hot Buttons will Emerge in 2022?
15 February 2022
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FCC Chairwoman Rosenworcel Says Ringless Voicemails Should Be Prohibited Without Prior Consent
14 February 2022
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Hunstein: Case Moves Forward; Consumer Files Final Brief Before Case is Reheard
7 February 2022
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Owners Sued After Company Dissolved: New Ruling Highlights Why TCPA Liability Doesn’t Always Die With Company Making Calls
1 February 2022
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NCB Management Services, Inc. Partners with Interactions to Power Consumer-Centric Conversations
27 January 2022
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Ninth Circuit Holds LiveVox HCI is not an ATDS in Unpublished Decision
26 January 2022
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CCMR3 Improves Customer Experience and Achieves 100% Coverage on Call Audits With Prodigal’s ProVoice
26 January 2022
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Three Things Creditors Need to Know about Email Addresses, Agencies, and Compliance Risk
25 January 2022
Executive Q&A: An Interview with Collaborationroom.AI Founder Sameer Maini
9 November 2021
The FCC’s New Recycled Number Spotting Database is Live—Here’s How to Use It
4 November 2021
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11th Circuit Issues Substitute Opinion in Hunstein; Will Dissent provide Key for Defense Against Copycats?
29 October 2021
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CFPB Orders Six Large Technology Platforms Offering Payment Services to Provide Information
26 October 2021
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Vindication!: Court Reconsiders Anti-Facebook Pleadings Decision–Says Facebook Matters at the Pleadings Stage After All
19 October 2021
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CFPB Releases New Information Technology Section to Examination Manual
14 October 2021
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