Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Vindication!: Court Reconsiders Anti-Facebook Pleadings Decision–Says Facebook Matters at the Pleadings Stage After All

19 October 2021
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CFPB Releases New Information Technology Section to Examination Manual

14 October 2021
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Three Questions Everyone Should Ask about Omnichannel Solutions for Collections

4 October 2021
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Think Differently: How Consumer Preference Will Shape the Future of Collections

22 September 2021
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Numeracle and Avantive Solutions Help Businesses Achieve Instant Brand Recognition with Verified Calls by Google

21 September 2021
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City of Pittsburgh, PA Goes Live on CSS IMPACT’s Financial Ecosystems Cloud as its Business Tax Management Platform

16 September 2021
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TrueAccord Launches Retain, a Digital-First Solution for Early-Stage Collections

16 September 2021
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Think Differently: Is Debt the Greatest Innovation of all Time?

15 September 2021
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Radius Global Solutions Partners With CollaborationRoom.ai

13 September 2021
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Think Differently: Don’t Overlook Inbound Calling

9 September 2021
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The Wins Keep Coming! Another Court Finds Calling From Curated List of Numbers is Not R&SNG

2 September 2021
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Thinking Differently about Thinking Differently: An Interview with Michael Meyer of MRS BPO

1 September 2021
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TCN Launches “The Complete Guide to Managing Call Center Agents,” a Free Online Resource for Managers

30 August 2021
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140 Days Later: Here Are Five Things To Know (Right Now) About How Courts Are Handling ATDS Cases Post Facebook

23 August 2021
Image of a neon bright yellow outline of a wired phone handset against a black background [Image by creator SergeyNivens from AdobeStock]

Hmmmm: Did the Ninth Circuit Just Accidentally End Presumed Express Consent in TCPA Cases?

16 August 2021
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DCM Services Enhances DCMS ServiceLink with Chat Functionality and Quick Pay Feature

5 August 2021
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Balto Announces End to QA & Coaching as We Know It

5 August 2021
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SIMM Associates Inc. Celebrates 30 Years of Growth, Partners with Provana to Digitize Compliance Management

2 August 2021
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Passing Value to Sellers Through 100% Machine Learning Driven Calling

29 July 2021
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All Demos Presented at iA Strategy & Tech Are Available Now!

28 July 2021

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