Collection Technology Archives

May 5, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of April 28th, 2025

News in the ARM industry comes fast. It can be tough to stay on top of it all, but insideARM’s weekly recap of top stories will give you the news...

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May 1, 2025 by Nick Cherry in Collection Technology

Redefining Account Resolution for Families and Creditors in the Digital Age

Over the years of working in and around estate planning, I’ve seen how people struggle with communication when it comes to administering an estate. In the old days, notices trickled...

April 28, 2025 by Missy Meggison in Artificial Intelligence

insideARM Weekly Recap – Week of April 21st, 2025

Sorting out what’s news and what’s noise can be a daunting task. insideARM's weekly recap of top stories will give you the news we found most interesting last week and...

Image of desk with laptop, glasses, notebook, and pen.

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April 24, 2025 by Cali Thompson in Collection Technology

Breaking Down Buzzwords: Understanding Digital Debt Collection Keywords & Terms

In today’s world, connecting with consumers requires more than just making a phone call or sending a standard email, especially in the realm of debt recovery and collection. Navigating through...

April 23, 2025 by Eric Rosenkoetter in Artificial Intelligence

Utah Enacts Law Requiring Generative Artificial Intelligence Disclosures

Utah Gov. Spencer Cox on March 27 signed into law Senate Bill 226 relating to the use of generative artificial intelligence in consumer transactions and regulated services. The law goes into effect...

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March 27, 2025 by Experian in Collection Technology

Three tips for increasing recovery rates with email (sponsored)

Incorporating email into your outreach strategy can help you reach consumers more quickly and frequently through a preferred channel. It’s also a timely option. Call blocking, mislabeling and a flood...

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February 27, 2025 by Experian in Collection Technology

Is your skip-tracing solution using an identity graph? (sponsored)

Many skip-tracing solutions claim to help you find the best and most up-to-date phone numbers, email addresses and physical addresses. But you should ask vendors several important questions before including...

February 10, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of February 3rd, 2025

News in the ARM industry moves fast, but insideARM’s weekly recap of top stories will give you the news we found most interesting last week and more importantly- why we...

Billionphotos / Adobestock

February 6, 2025 by BridgeForce in Collection Strategy

6 Pillars of a Customer-Centric Debt Collection Strategy

Understand the six most critical elements of building a customer-centric digital engagement debt collection strategy. Fueled by your existing data and insights, plus the power of financial literacy. The first...

February 3, 2025 by Missy Meggison in Artificial Intelligence

insideARM Weekly Recap – Week of January 27th, 2025