Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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Stephanie Eidelman interviews Ed Bills [Image by creator from insideARM]

Let's Get Payments into the Hands of the Consumer: A Conversation with Ed Bills

19 June 2020
Bryan Houston and Stephanie Eidelman [Image by creator from insideARM]

We Don't Want to Be Where We Were Yesterday: A Conversation with Bryan Houston

16 June 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

The Rise of the CollectorBot

12 June 2020
Stephanie Eidelman interviews Tim Collins [Image by creator from insideARM]

The Collection Agency of the Future: A Conversation with Tim Collins

9 June 2020
Stephanie Eidelman interviews Cheryl Kananowicz [Image by creator from insideARM]

Email Will Be Key to Moving Forward: A Conversation with Cheryl Kananowicz of RevSpring

8 June 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

What Your Clients Expect of you as a BPO: A Conversation with Louis Summe

2 June 2020
Stephanie Eidelman, Andy Shumway, Lex Patterson [Image by creator from insideARM]

Revisiting Legacy Technology and Looking to the Future: A Conversation with Andy Shumway and Lex Patterson

29 May 2020
Stephanie Eidelman and Josh Allen [Image by creator from insideARM]

The Pandemic is Pushing Collectors to Think Like Marketers: A Conversation with Josh Allen

26 May 2020
Stephanie Eidelman and Ray Peloso [Image by creator from insideARM]

What's Needed Now? Speed. A Conversation with Ray Peloso.

22 May 2020
Stephanie Eidelman, Scott Ferris and Rob Nadler [Image by creator from insideARM]

The Key to Success in Collections? Test, Test, Test. A Conversation with Scott Ferris and Rob Nadler

15 May 2020
Greg Allen and Stephanie Eidelman [Image by creator from insideARM]

Collaboration is the Path to Collection Tech Success: A Conversation with Greg Allen

8 May 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Immediate Collection Strategy Solutions for the Impacts of COVID-19

22 April 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

How to Pivot in a Time of Crisis: The Alternative to Scrambling Your Workforce

19 March 2020
Microphone sitting on table [Image by creator olegkruglyak3 from AdobeStock]

iA and insideARM to Make iA Strategy & Tech Conference Virtual

16 March 2020
Stage curtain slightly opening [Image by creator yodiyim from AdobeStock]

insideARM Launches New Collections Tech and Strategy Newsletter

26 February 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

The Industry's Digital Delay May Be An Advantage - But You Must Answer These 3 Questions

11 February 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

5 New Considerations For Selecting a Modern Collections Platform

4 February 2020
Phone with "voice mail" text on it [Image by creator iQoncept from AdobeStock]

Ringless Voicemail Battle Faces Setback–Court Refuses to Hear RVM User’s Request for Summary Judgment

30 January 2020
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

It’s Time to Take a Fresh Look at Agent Productivity

14 January 2020
A man in a suit standing on a ladder with binoculars looking over the top of a city under a sunny sky with wispy clouds [Image by creator Kurhan from AdobeStock]

2020: What’s on the Horizon for the Debt Collection Industry

6 January 2020

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