Collection Technology News RSS Feed

The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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A person holding a mobile phone that is showing an incoming call from "unknown" [Image by creator terovesalainen from AdobeStock]

Increase right-party contact with Phone Number ID™ [sponsored]

28 September 2023
Illustration of an old fashioned rotary dial phone [Image by creator ojovago from AdobeStock]

4 Ways to Sharpen Your Outbound Calling Strategy

18 September 2023
[Image by creator danijelala from AdobeStock]

What is Account-to-Person (A2P) Messaging?

21 August 2023
A white computer keyboard with a large green key that says "Payment" [Image by creator ArtemSam from AdobeStock]

An Easier Way to Accelerate Payments

20 July 2023
A picture of a cell phone on top of paper dollar bills in various denominations, on a light blue wooden table. [Image by creator sveta from AdobeStock]

Get Your Collections Calls Answered: 3 Key Takeaways from TransUnion’s State of Customer Outreach

11 July 2023
Danger, warning, and caution roadsigns [Image by creator iQoncept from AdobeStock]

CFPB Warns About Risks of Chatbot Use in Consumer Finance

12 June 2023
A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

The 3 Top Tech Trends in ARM [Video]:

6 June 2023
Man holding an image of a digital ball floating in the air [Image by creator vegefox.com from AdobeStock]

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

22 May 2023
Business man pretending to push a button in the air of an image of two hands shaking on a deal [Image by creator sdecoret from AdobeStock]

How to Build Trusted Creditor-Collector Relationships (and Better Market Your Agency)

18 May 2023
A picture of a cell phone on top of paper dollar bills in various denominations, on a light blue wooden table. [Image by creator sveta from AdobeStock]

How A Compliant No-Cost-To-Biller Fee Model Can Help Your Business. [Sponsored]

28 February 2023
A white computer keyboard with a large green key that says "Payment" [Image by creator ArtemSam from AdobeStock]

How to Integrate Alternative Payment Methods into Your First and Third-Party Collections Strategy [Sponsored]

24 January 2023
A spiral pad with the word "UPDATE" and a hand-drawn bar that is half filled and the word "loading" underneath [Image by creator Marco2811 from AdobeStock]

Looking Back on 2022: A Dynamic Year for the ARM Industry

19 December 2022
[Image by creator Krasimira Nevenova from AdobeStock]

NYC Debt Collector Rules - Amendments Proposed; Public Hearing to be Held Dec 5th

28 November 2022
[Image by creator Leigh Prather from AdobeStock]

Technology is Key to Compliance & Self-Service: An Interview with Finvi

15 November 2022
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Compliance From the Top Down: An Interview with TCN

8 November 2022
A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

Focus on Collections Tech Now for a Successful 2023 Tax Season

14 September 2022
Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

4 Vendor Management Best Practices for Collections and Recovery

18 August 2022
Two bare trees connected in the middle by green growth [Image by creator freshidea from AdobeStock]

Where Proficiency Meets Efficiency: Credit Bureau Disputes Case Management Systems

26 July 2022
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The Top 3 Strategies to Boost Post-Forbearance Returns [sponsored]

20 July 2022
File drawer with one folder in focus, labeled "Denied" [Image by creator tashatuvango from AdobeStock]

Washington Court Sides with Hunstein Copycat; Rejects Main Industry Defenses

15 June 2022

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