Stephanie Eidelman and Josh Allen [Image by creator  from insideARM]

The Pandemic is Pushing Collectors to Think Like Marketers: A Conversation with Josh Allen

26 May 2020

 [Image by creator Chris Titze Imaging from AdobeStock]

Court Rejects TCPA Claim Where Plaintiff’s Counsel Knowingly Sent Revocation Letter to Improper Address

26 May 2020

Stephanie Eidelman and Ray Peloso [Image by creator  from insideARM]

What's Needed Now? Speed. A Conversation with Ray Peloso.

22 May 2020

A small child in a superhero pose, wearing a blue t-shirt, red mask and red cape [Image by creator yuryimaging from AdobeStock]

The Tide is Changing: E.D.N.Y. Sanctions Plaintiff's Counsel under FDCPA, Awards ~$37k in Fees/Costs to Debt Collector

21 May 2020

A spiral pad with the word "UPDATE" and a hand-drawn bar that is half filled and the word "loading" underneath [Image by creator Marco2811 from AdobeStock]

Connecticut Extends its No-Action Position Regarding Licensure of Home Branch Offices During COVID

21 May 2020

Fat gold letters "M & A" sitting on a wooden background [Image by creator Tim from AdobeStock]

Ontario Systems Accelerates Consumer Payment Engagement Strategy With SwervePay® Acquisition

21 May 2020

A person pushing a button on a laptop that appears to have illustrated white envelopes jumping out of it [Image by creator ra2 studio from AdobeStock]

Greene v. TrueAccord Further Refines Email Best Practices

20 May 2020

A sea of small white paper boats "swimming up stream", with one blue boat swimming off to the side [Image by creator Worawut from AdobeStock]

You'd Be Well Advised to Uber Your Business Before it Gets "Kodak-ed"

19 May 2020

Clipboard with credit report and pen [Image by creator tashatuvango from AdobeStock]

The Purpose-Driven Pull: The Northern District of Illinois Reaffirms Debt Collection As A Permissible Purpose Under The FCRA

19 May 2020

Arms of 5 business people holding up different colored large "quote" marks [Image by creator Sergey Nivens from AdobeStock]

CFPB Extends SNPRM Comment Period Again Due to COVID

19 May 2020

Nautical themed picture of life preserver and wooden dock that says "New on Board" [Image by creator DOC RABE Media from AdobeStock]

Corinne Galavitz Joins Capital Collection Management as Controller

19 May 2020

Stage curtain slightly opening [Image by creator yodiyim from AdobeStock]

MyGovWatch.com Offers Free Call Center & Contact Tracing RFP Leads

19 May 2020

File drawer with one folder in focus, labeled "Licenses" [Image by creator tashatuvango from AdobeStock]

Minnesota Extends Work-From Home Guidance for Collectors

18 May 2020

Store with a "Sorry we're closed" sign hanging in the door [Image by creator Pitamaha from AdobeStock]

Maryland Issues Guidance for Collection Agencies Closing Temporarily or Permanently

18 May 2020

US Capitol Building [Image by creator Gary from AdobeStock]

Big FCRA Changes Ahead? HEROES Act Would Ban Reporting of Adverse Information During National Emergencies—But Is This Workable?

18 May 2020

Stephanie Eidelman, Scott Ferris and Rob Nadler [Image by creator  from insideARM]

The Key to Success in Collections? Test, Test, Test. A Conversation with Scott Ferris and Rob Nadler

15 May 2020

US Capitol Building [Image by creator Gary from AdobeStock]

House Version of New Stimulus Package Proposes Debt Collectors Go Into Debt So Consumers Don't Have To

14 May 2020

Illustration of a business man with a magnifying glass following $ signs [Image by creator spectrumblue from AdobeStock]

E.D.N.Y.: No Standing for Consumer to Bring FDCPA Claim Because It Wasn't Properly Disclosed in Bankruptcy Petition

14 May 2020

Image of a compass with the arrow pointing towards the word "trend" [Image by creator Olivier Le Moal from AdobeStock]

Phillips & Cohen Reports Surge in Consumer Digital Activity Via Proprietary Estate-Serve℠ Platform

14 May 2020

Person touching a mobile phone that says "Privacy" and has a picture of a lock [Image by creator maicasaa from AdobeStock]

Ever-Expanding Consumer Privacy Rights in California: The Proposed California Privacy Right Acts (CPRA)

13 May 2020