The Telephone Consumer Protection Act of 1991 (TCPA) is the primary law in the U.S. governing the conduct of telemarketers. Its primary regulator is the Federal Communications Commission (FCC). The TCPA restricts the use of dialers, prerecorded voice messages, SMS text messages received by cell phones, and the use of fax machines. Even though the law was not designed with ARM in mind, debt collectors often find themselves restricted in the communication technology they can use. In addition, contradictory guidance from regulators and court rulings has led to an explosion in the number of TCPA cases collection agencies must defend.
insideARM maintains an abundance of information about TCPA developments related to the ARM industry. View our case law grid here, and our TCPA Toolbox here.
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TCPAWorld’s (Second Annual) Definitive List of the Top 10 Most Dangerous Plaintiff’s Firms Out There
16 March 2023
TCPA Rulings Confirms Criminal Penalties for Failing to Register in Rhode Island
9 February 2023
FCC Issues Mixed-Bag Amended TCPA Exemptions Order
8 February 2023
9th Cir. Holds TCPA Autodialer Must Generate and Dial Random or Sequential Phone Numbers
19 January 2023
FCC Chairwoman Just Asked Congress to Expand the TCPA’s Autodialer Definition and its Worth Paying Attention to
9 January 2023
Ninth Circuit Puts New Limits on Aggregate Statutory Awards Following Remand of Nearly $1 Billion TCPA Judgment
7 December 2022
Text Messages Are Still Not Voices
6 December 2022
FCC Rules Ringless Voicemails Require Consent
5 December 2022
“Routine Practice Evidence” Carries the Day for TCPA Defendant on Summary Judgment
22 September 2022
Third Circuit Adopts “Reasonable Reader” Standard for Evaluating Whether a Credit Report Is Inaccurate or Misleading
17 August 2022
Court Finds Servicer’s Neutrally-Worded Voicemail Advising of Payment Options Does Not Constitute Debt Collection
11 August 2022
Will the Definition of an ATDS Soon Include Text Messages?
8 August 2022
Credit Card Issuer Wins Big ATDS Ruling in TCPA Suit Arising out of Debt Collection Calls
29 June 2022
Macy’s Credit Sued For Prerecorded Calls: Retailers Back in the TCPA Crosshairs?
22 June 2022
NCLC Tells FCC “Callers Can Easily Avoid Making Calls to Telephone Numbers That Have Been Reassigned….”–But is it That Simple?
23 May 2022
Court Reduces Punitive Damages Award in FCRA Case
16 May 2022
Is Express Revocation Necessary? District Court Finds Genuine Dispute of Material Fact Regarding TCPA Consent, Absent Evidence of Express Revocation
3 May 2022
Just For Fun? Power Rankings: Here is TCPA.World’s (First Annual) Definitive List of the Top 10 Most Dangerous Plaintiff’s Shops Out There
29 March 2022
Cleared Out: Court Orders Enormous Set of Discovery to Be Produced–but Why?
24 March 2022
Recycled Number Blues: Good Faith Defense Rejected Again as Liberty University Trapped in TCPA Suit
17 March 2022