The accounts receivable management industry relies heavily on technology to streamline processes and make operations more efficient. From complex communication technology like predictive dialers to cutting edge scoring and analytics, debt collection professionals use a host of progressive software and hardware solutions. Integration has become very important with collection technologies. Many vendors are partnering with providers of different services so that their technology will “talk” to each other. For example, collection software providers are now sure to reach out to dialer vendors, makers of analytics suites, skip tracing providers and letter shops so that all services can be used in a single interface.

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BCFP Advises FCC to Carefully Consider ATDS Definition in Context of Debt Collection

14 June 2018

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PDCflow Enhances Payment Hub to Allow for Secure Web Chat Payments

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Court Holds Manual Clicker Application Not an ATDS Based on FCC’s 2003 Predictive Dialer Ruling

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How DCI Is Embracing Artificial Intelligence (sponsored)

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21 May 2018

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Convoke Adds Complaints Management to its Platform

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3 May 2018

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3 May 2018

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3 May 2018

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Artificial Intelligence: Can It Help the Collection Industry Connect with Customers Their Way?

23 April 2018

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PDCflow Announces Patent on Technology for Secure Payments

19 April 2018

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Arizona Jumps Ahead of Other States In Financial Innovation

10 April 2018

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The Top Four Challenges Facing the Collections Industry (sponsored)

9 April 2018

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Using ACA v. FCC Decision, District of Nevada Grants Summary Judgment to Agency on TCPA Claim

4 April 2018

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A Re-imagined Debt Collection Call Opening

2 April 2018

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Credit Card Fraud Prevention Tips for Online Payments (sponsored)

29 March 2018