insideCompliance: Navigating UDAAP Compliance – What’s Fair, What’s Not and Why it Matters
In July 2013, the CFPB even released a bulletin to clarify the legal obligations of covered persons and their service providers under the Dodd-Frank Act with respect to Unfair Deceptive or Abusive Acts or Practices (UDAAP) violations in the collection of consumer debts. This 60-minute webinar with FDCPA expert John Bedard will explain the meaning of the CFPB’s bulletin, and how it specifically applies to ARM. More info.
2014 Predictions: Compliance Officers Examine the Collections Landscape
Compliance is at once a legal requirement, reputational risk management strategy, and ethical imperative, and an unavoidable operational expense for debt collection organizations. Enacted and impending regulations from the CFPB, as well as other agencies and entities, is thrusting compliance front-and-center like never before. Join us as Compliance Officers from across the industry share their views on what’s coming and where ARM organizations will be focusing their time, money and efforts during 2014. More info.
insideCompliance: Collection Complaints – Harnessing and Responding to CFPB Scrutiny
Join insideCompliance for an information-packed 60-minute webinar with attorneys at King and Spalding; Rozanne Andersen, Legal Counsel and Chief Compliance Officer for Ontario Systems; and Harry Strausser, President of Remit Corporation. Learn how to analyze the CFPB data to improve your operation, bolster your complaint and compliance management systems, and respond to the ever-growing number of consumer complaints against the debt collection industry. More info.
ACA International’s 2014 Leadership Symposium
The St. Regis Aspen Resort – Aspen, Colo.
Do you have what it takes to be a dynamic, effective leader in the credit and collection industry? Then ACA International’s 2014 Leadership Symposium is for you! Take this chance to discuss how you handle the most critical issues facing the industry and find out how your fellow leaders approach the same issues. More info.
International Association of Commercial Collectors (IACC) 43rd Annual Convention
Eden Roc Miami Beach – Miami Beach
The IACC Annual Convention brings together commercial collection leaders from around the world and gives them the opportunity to share and discuss important topics in the industry today. Newcomers to the event and veterans alike are welcome and will leave the meeting with new ideas to implement back in the office. More info.
insideARM.com Large Market Participant Summit 2014
W Hotel – Washington, DC
insideARM.com will host its second annual Large Market Participant Summit on January 23-24, 2014 in Washington, D.C. This event caters to the unique interests of the larger firms in the ARM industry, with unparalleled peer networking, best practice discussion, presentations from regulators, and panels focused on the latest issues that keep you up at night. More info.
17th Annual DBA International Annual Conference
Aria Resort & Casino – Las Vegas
Welcoming over 1,600 attendees and showcasing over 130 exhibit booths, the DBA International Annual Conference is an event that you cannot afford to miss! It provides educational programs and networking opportunities, promotes the debt buying industry, and provides an excellent opportunity for every attendee to learn the latest trends in the industry. The key players in the debt purchasing industry will be at this event, including many of the major issuers and a number of collection companies. More info.
Platts 13th Annual Credit & Collections for Utilities
Hyatt Regency Grand Cypress – Orlando, Florida
Now in its 13th year, Platts Credit & Collections for Utilities conference is the first-rate event destination that attracts industry leaders in Utility revenue collections, billing, and consumer service departments to discuss best practices and solutions to current credit and collections issues. More info.
5th Annual Utility Customer Experience Management Conference
The 2014 Utility Customer Experience Management Conference will bring together senior-level executives in credit and collections, payments, and customer service to share best practices and innovative strategies for mastering the interaction between the utility and consumer. More info.
NARCA 2014 Spring Collection Conference
Loews Miami Beach Hotel – Miami Beach
Details coming soon.
ACA International’s 75th Anniversary Annual Convention
Hilton – Chicago
ACA’s Annual Convention boasts more than 1,200 attendees representing up to 20 different countries and more than 150 exhibit booths. The valuable educational and networking events make this a must-attend event for the industry. Details coming soon.