Debt Collection and ARM Events & Conferences




May 1

insideCompliance: Victory Tales and Lessons Learned from Successfully Resolving a CFPB Investigation webinar
Learn how to successfully survive an investigation or examination and build a culture of compliance that will withstand CFPB scrutiny with our new 60-minute webinar. Anthony DiResta, a partner at Winston & Strawn LLP will talk about success strategies and lessons learned from recent victories and experiences with the CFPB.  More info.

May 7-9

Collection and Recovery Solutions 2014 Conference
Four Seasons Hotel – Las Vegas
This content rich educational conference gives the techniques, strategies and resources for maximizing collection and recovery outcomes. Our goal is to enrich the intensity of the conference for the exhibitor, attendee and sponsor alike with an unparalleled learning experience. This is an exclusive gathering of industry professionals like none other. More info.

May 15-18

NARCA 2014 Spring Collection Conference
Loews Miami Beach Hotel – Miami Beach
Join debt collection attorneys from all over the country as they discuss the most important topics in legal ARM at the National Association of Retail Collection Attorneys’ annual Spring Collection Conference. More info.

May 20

From Our Desk to Yours – Leadership Series for ARM Executives
Regulatory change continues to have a direct correlation to the way that credit grantors, collection agencies, debt buyers, collection law firms and vendors are running their businesses. Busy executives have little time to dissect the pressing issues facing the ARM industry. Worse yet, rumors about the CFPB and the changes you need to make in your collection agency, debt buyer firm or collection law firm – regardless of its size- abound. To help you separate fact from fiction and make good, sound, strategic decisions, Kaulkin Ginsberg’s CEO, Mike Ginsberg and Ontario Systems own CFPB and ARM Compliance expert, Rozanne Andersen, are pleased to present the second installment of their webinar series “From Our Desk to Yours—Leadership Series for ARM Executives.” Join the interactive discussion to get the latest update on the state of the ARM industry. More info.


June 18-19

Third Party Vendor Auditing Workshop
Chicago, Ill.
With over 25 years of experience auditing collection agencies and attorneys, Resource Management Services, Inc. is offering the “Third Party Vendor Auditing” Workshop. The workshop is designed for compliance officers, vendor managers or collection agency auditors. Learn what is important in developing your company’s audit policies and procedures for both your internal collections operation and your third party collections vendors. The material and tools used in the workshop align to the CFPB’s Supervision and Examination Manual. More info.


July 23-25

ACA International’s 75th Anniversary Annual Convention
Hilton – Chicago
ACA’s Annual Convention boasts more than 1,200 attendees representing up to 20 different countries and more than 150 exhibit booths. The valuable educational and networking events make this a must-attend event for the industry. More info.


September 8-11

Debt Connection Symposium and Expo 2014
Red Rock Hotel – Las Vegas
Dennis and Judy Hammond present Debt Connection Symposium and Expo 2014, focusing on networking and connecting with clients, service providers, product suppliers, agencies, attorneys – at a whole new level.  In addition to hearing presentations from a high-caliber faculty, a key ingredient of the Debt Connection Symposium and Expo concept is to have an opportunity to meet peers and other industry professionals, as well as finding new products and services that might make your job easier, better, more efficient, and more productive. More info.


October 14-15

FHI 360 – Washington, D.C. is now enrolling students in its inaugural “class” of ARM-U, a two-day training and networking seminar in Washington, DC. ARM-U will feature educational presentations, panel discussions and networking opportunities with industry experts, peers and vendors. Because of the importance of their role cohesion, this one-of-a-kind event will bring senior compliance, operations and training officers together and allow them to learn from each other, discuss pitfalls and identify areas of improvement. Also, because there will be no exhibit hall, ARM-U is a unique opportunity to have a conversation – not a sales pitch – with industry vendors about your compliance and operational needs. More info.