Debt Collection and ARM Events & Conferences


December 3

Follow up to the First Party Outsourcing Summit – FCC Ruling’s Leading Risk Mitigation Approaches and Concerns
FREE webinar brought to you by LiveVox
This year insideARM held the ARM industry’s first conference focusing on First Party Collections and Outsourcing. One of the most thought-provoking sessions of the event took place in a panel covering the impacts of the latest FCC Ruling on both in-house and outsourced operations. In response to popular demand for a follow up discussion, the event’s guest speakers will take a deeper dive into the arising best practices and concerns from the session. Register Here

December 16

Your Compliance Compass: On the Horizon for 2016
FREE webinar brought to you by The Compliance Professionals Forum
Join Mike Bevel, Director of Education for the iA Institute, and Kelly Knepper-Stephens as they talk about compliance issues likely to be of concern in 2016.

Save time, get informed and keep the regulators at bay with our short (30-minute), FREE webinar on the top three issues in regulation and compliance. In this quarterly briefing, you’ll get a quick, practical briefing on the three most impactful compliance challenges facing ARM agencies – in 30 minutes or fewer. You’ll hear directly from our experts, Compliance Professionals Forum Director of Education Mike Bevel and Stoneleigh Recovery Associates’ General Counsel Kelly Knepper-Stephens, as they update you on the operational and compliance issues that could put your agency in serious legal or regulatory risk. Plus, we’ll share some insights from our Compliance Professionals Forum groups.

*This quick-hit compliance overview is designed for upper level agency management and ARM compliance professionals Register Here.

December 17

The Fundamentals of Policies and Procedures for ARM Compliance
FREE webinar brought to you by Ontario Systems
The expectation from regulators — from the CFPB to state auditors to attorneys general — is that every collection agency has a robust and actionable set of policies and procedures. What do we mean by “actionable”? That they’re comprehensive, in place, and ::in use::. Join Ontario Systems for this deep dive into all aspects of crafting, maintaining, auditing, and deploying your policies and procedures! Register Here.


February 29 – March 2

Annual Utilities Credit & Collection Symposium
The Symposium is the premier annual event for utility industry credit and collections professionals, providing an educational conference which benefits utility company attendees, industry solution providers and sponsors. We invite and encourage utility company vice presidents, directors, managers, supervisors, analysts and other industry professionals to attend. In 2016, the venue returns to the Hyatt Regency Sarasota, Sarasota, Florida, at the area’s only AAA Four Diamond Hotel and TripAdvisor Certificate of Excellence Winner. Register Here.

March 22-24

ARM-U 2016 Spring Semester
FREE Virtual Conference insideARM & Compliance Professionals Forum present ARM-U: a FREE virtual conference aimed at education for compliance, operations and training professionals in the collections space. ARM-U is a 6 part webinar series that takes place over the course of 3 days, and is designed to focus on pressing industry topics in an online classroom-like setting. Learn More Here.

April 20-21

4th Annual insideARM Larger Market Participant Summit
FHI360 Conference Center – Washington, DC
For senior executives only, the event has become a who’s who of the industry’s leaders and large players, and provides a focused forum for important and in-depth discussion.  If you are a progressive thought leader who wants to make a positive impact in the industry, this is the event to attend. More info coming soon. Learn More Here.

October 10-12

2nd Annual First Party Outsourcing Summit
Location To Be Announced
The industry’s first-ever Summit focused totally on the unique challenges of First Party Outsourcing. Complete with multiple tracks for learning & peer conversations, while also keeping the sales talk at the door. Learn More Here.