Debt Collection and ARM Events & Conferences



October 7-9

Marriott Downtown – Indianapolis, IN
PowerUp – the annual Ontario Systems customer conference, and collections education and training event – is the industry’s premiere gathering to discuss the most-pressing issues facing strategic receivables executives, managers, and users. More info.

October 13-14

First Party Outsourcing Summit
Oakridge Hotel & Conference Center – Minneapolis
The iA Institute invites you to participate in a first of its kind round table event for creditors and agencies about the unique challenges of first party outsourcing. While the subject may have been addressed in a single session at prior industry conferences, this is the first conference devoted exclusively to the issues for both sides in the First Party environment. More info.

October 14-17

NARCA 2015 Fall Collection Conference
Marriott Marquis Washington – Washington, D. C. 
Fall Conference Co-Chairs Michele Gagnon and Barb Sinsley, along with their volunteer committee and NARCA staff, are working to put together an agenda packed with valuable information, educational opportunities and of course, fun! Every NARCA conference gives you the best subject matter experts, discussions about issues that impact your business, great educational content with opportunities for CLE’s, & important networking opportunities with fellow NARCA members. More info.

October 21

Achieve Greater Compliance through Speech Analytics and Call  Recording
FREE Webinar brought to you by DialConnection
Given the recent TCPA consent order, a question facing many agencies is: how can you rely upon your recordings? Recorded consumer calls and the full complement of speech analytics could be the thing that makes the difference between a successful and an unsuccessful lawsuit against your agency. Speech analytics, however, comes with a host of compliance components that you need to be aware of. This webinar, from DialConnection, looks at best practices in speech analytics, PCI compliance, data retraction. Register Here.

October 22

insideCompliance: Using Technology Smarter
Purchase required. Free to Compliance Professionals Forum members.
This 75-minute webinar will you thinking about how best to use your current technology in the smartest way possible — and where to focus your technology budget in the new year. How are you currently using technology? Are there things you can be doing to increase both compliance and productivity in your agency? Our experts are on hand to educate and answer questions. Purchase Here.



March 22-24

ARM-U 2016 Spring Semester
FREE Virtual Conference
ARM-U is insideARM’s FREE virtual conference aimed at education for compliance, operations and training professionals in the collections space. ARM-U is a 6 part webinar series that takes place over the course of 3 days, and is designed to focus on pressing industry topics in an online classroom-like setting. Learn More Here.


April 20-21

4th Annual insideARM Larger Market Participant Summit
FHI360 Conference Center – Washington, DC
For senior executives only, the event has become a who’s who of the industry’s leaders and large players, and provides a focused forum for important and in-depth discussion.  If you are a progressive thought leader who wants to make a positive impact in the industry, this is the event to attend. More info coming soon.