Debt Collection and ARM Events & Conferences

2016

May 24

Free RevExpress Payments Webinar: Drive Results through a Simplified Payment Portal
On May 24, 9:00 am PST. Many businesses are experiencing less than ideal results when taking payments online. But, there is a better way! In this webinar, brought to you by revExpress, learn how to increase your online payments and measure your results more effectively through simplicity and technology. Click here to register.

May 26

Webinar: Industry Pain Points in Context: Method of Contact, Compliance Concerns, Payment Challenges and Fees

On May 26 at 2:00 -3:30pm EDT.  BillingTree’s annual industry survey brings everyone in the ARM space up to speed on the latest pressures and changes affecting the debt industry.  This year’s survey highlighted compliance concerns responders were struggling with — especially in a regulatory environment that is often difficult to put into perspective.  In this timely webinar, BillingTree, insideARM, and Collections Recon come together to talk, in depth, about three specific pain points facing many in collections today:

* Appropriate methods of contact
* Compliance Challenges and FAQs related to PCI-DSS
* Health Savings Account & Convenience Fee Utilization

Attendees will get a look at the survey results behind this focus, as well as an open discussion among the panelists about best practices, hidden pitfalls, and compliant strategies around these pressing issues and more.  Register Here

June 2

Free CallMiner Webinar: Leveraging Gamification & Analytics to Drive Agent Engagement and Performance

June 2, 1pm ET – Gamification has become a popular strategy in contact centers for improving agent satisfaction, productivity, compliance and sales performance – and with good reason. When agencies use analytics and gamification to encourage agent performance, that performance can improve materially. The key is in finding the right incentives to measure, monitor and promote the KPIs that lead to success agencies want. Join Molly Sollie, Manager of Quality Assurance at Defenders and Shawn Feaser, Manager of Business Information Analytics at Encore Capital Group as they share their approaches to gamification design, communication and business objective alignment. Register here.

August 10 

A Candid Conversation about Compliance
Clark Hill Office – Chicago, Illinois
Sponsored by Ontario Systems

Compliance professionals from collection agencies, healthcare organizations, law firms, creditors, and debt buyers are welcome to attend this complimentary* Compliance Professionals Forum regional peer meeting in Illinois. Attendees set the agenda. Past topics have included: state laws, client audit mistakes, UDAAP, TCPA, credit bureau reporting and convenience fees.

If you want to tackle your biggest compliance challenges and get practical solutions, register here.

*There is a $25 reservation fee that is waived for Compliance Professionals Forum members.

October 13

A Candid Conversation about Compliance
Maggiano’s Little Italy - Atlanta, Georgia
Sponsored by Ontario Systems

Compliance professionals from collection agencies, healthcare organizations, law firms, creditors, and debt buyers are welcome to attend this complimentary* Compliance Professionals Forum regional peer meeting in Georgia. Attendees set the agenda. Past topics have included: state laws, client audit mistakes, UDAAP, TCPA, credit bureau reporting and convenience fees.

If you want to tackle your biggest compliance challenges and get practical solutions, this is the event to attend. Register here.

*There is a $25 reservation fee that is waived for Compliance Professionals Forum members.

October 17-19

2nd Annual First Party Outsourcing Summit
Eaglewood Resort & Spa – Itasca, Illinois
The industry’s only event focused entirely on the unique challenges of First Party Outsourcing, the inaugural Summit in October 2015 was a wild success.  No exhibit hall, multiple content tracks, intimate setting. Learn more here.

November 10

A Candid Conversation about Compliance
TransUnion Office – Boca Raton, Florida

Compliance professionals from collection agencies, healthcare organizations, law firms, creditors, and debt buyers are welcome to attend this complimentary* Compliance Professionals Forum regional peer meeting in Florida. Attendees set the agenda. Past topics have included: state laws, client audit mistakes, UDAAP, TCPA, credit bureau reporting and convenience fees.

If you want to tackle your biggest compliance challenges and get practical solutions, this is the event to attend. Register here.

*There is a $25 reservation fee that is waived for Compliance Professionals Forum members.