Debt Collection and ARM Events & Conferences




September 24

Leadership Series for ARM Executives
Free webinar
In the third installment of this webinar series, Mike Ginsberg and Rozanne Andersen will make sense of the latest hot topics impacting ARM companies, creditors and vendors alike, share insider information about the true cost of compliance, why changes in the student loan and healthcare markets are the industry’s crystal ball for the future and candidly discuss how recent mergers are impacting the business strategies of existing agencies and debt buying firms. More info.

insideOperations: Collection Letters webinar
Join Moss & Barnett’s John Rossman and Mike McDonnell from Rev Spring for the September installment of insideOperations: Collection Letters. This webinar will offer best practices in written communications with consumers. What can you say in a letter? What can’t you say in a letter? What are some proven phrases that instill a sense of urgency — while staying on the right side of the law? What are common mistakes agencies make with their letters? We’ll get to ALL of your questions! More info.

September 25

Three Virtual Virtues: Agents, Negotiation & Settlement
BillingTree webinar
Part of BillingTree’s Payment & Technology Spotlight Series, this webinar will feature Jeffrey Luskin, Creditor Relations Manager of National Recovery Solutions who will discuss how virtual technology can reduce cost, ensure compliance and increase revenue for collection agencies. More info.


October 14-15

FHI 360 – Washington, D.C. is now enrolling students in its inaugural “class” of ARM-U, a two-day training and networking seminar in Washington, DC. ARM-U will feature educational presentations, panel discussions and networking opportunities with industry experts, peers and vendors. Because of the importance of their role cohesion, this one-of-a-kind event will bring senior compliance, operations and training officers together and allow them to learn from each other, discuss pitfalls and identify areas of improvement. Also, because there will be no exhibit hall, ARM-U is a unique opportunity to have a conversation – not a sales pitch – with industry vendors about your compliance and operational needs. More info.

October 22-25

NARCA 2014 Fall Collection Conference
Wynn – Las Vegas
The National Association of Retail Collection Attorneys’ Fall Collection Conference features ARM attorneys, collection staff, and vendors from all corners of the legal ARM industry. Network with peers and learn more about the rapidly changing legal collection environment. More info.

October 27-29

The 22nd Annual Financial Services Collections & Operational Risk Conference
The Cosmopolitan of Las Vegas
The 22nd Annual Financial Services Collections & Operational Risk Conference (formerly known as the Financial Services Collections & Credit Risk Conference) will bring together critical decision makers concerning credit and collections from all facets of financial services. More info.


November 5-7

ACA International’s 2014 Fall Forum & Expo
Hyatt Regency – San Francisco
The fun never stops in vibrant San Francisco, home to the Golden Gate Bridge, Alcatraz, Fisherman’s Wharf and more. Hitch a ride on a historic cable car. Climb Telegraph Hill for dramatic 360 degree views of the “City by the Bay.” More info.


December 8-10

National Center for State Courts’ e-Courts 2014
Red Rock Resort – Las Vegas
Every other year, the NCSC sponsors an e-Courts conference, which is designed to improve court effectiveness by educating court professionals about the latest breakthroughs and best practices in court technology. We expect the conference to draw more than 500 national and international participants. e-Courts also showcases one of the highest quality court technology exhibit shows available. More info.



January 7-10

ACA International’s 2015 Leadership Symposium (Members Only)
The Westin Resort & Spa, Whistler – British Columbia, Canada
Do you have what it takes to be a dynamic, effective leader in the credit and collection industry? Then ACA International’s 2015 Leadership Symposium is for you! Take your place and explore how your fellow industry leaders approach the same challenges you face every business day. More info.


February 3-5

18th Annual DBA International Conference
Aria – Las Vegas
DBA International is in full gear making preparations for our 18th Annual Conference – Passport to the Future. This conference brings together all the players in the industry – welcoming over 1,200 attendees and showcasing over 130 exhibit booths – and provides abundant networking opportunities with key participants in the debt buying industry including many of the major creditors and international members. More info.