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This reference guide has practical information that you can use that will help you choose the right revenue cycle management partner, and, over time, limit your company’s regulatory exposure and reduce the overall cost of litigation.
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Our Operations Guide: Training lays out the components of a top-notch training program that will get new employees up to speed while also meeting the needs of tenured employees. From operations to compliance, our experts -- Mike Hiller of American Profit Recovery and Sheri Stringer of Account Control Technology, Inc. -- do the heavy lifting for you. This Operations Guide comes complete with a link to the full video recording of the webinar -- great for use for all-staff trainings and quarterly in-services -- as well as a Certificate of Completion. This is a great resource for tracking training, allowing regulators and clients to see your agency's commitment to continuing compliance and education!
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Our Operations Guide: Hiring lays out how to find, interview, hire, and keep top collector talent. Our experts -- John Burke of Sentry Credit and Wally Steele, industry professional and consultant -- do the heavy lifting for you. This Operations Guide comes complete with a link to the full video recording of the webinar -- great for use for all-staff trainings and quarterly in-services -- as well as a Certificate of Completion. This is a great resource for tracking training, allowing regulators and clients to see your agency's commitment to continuing compliance and education!
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The Compliance Professionals Forum's insideCompliance webinar series turned to legal and industry experts to answer your burning questions around call baiting. We gathered these insights into To the Point: Call Baiting, a handy and insightful report that will keep you ahead of the competition. Includes the full video of the webinar, the slide deck, and the transcript as well!
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Our To the Point reports get you into the issue, give you the take-aways, and gets you out. These reports are created and compiled from our popular insideCompliance and insideOperations webinars. This report on the SCRA includes: 1) Full walk-through of the law, 2) A download link to the webinar, for rebroadcasting on your own computer, 3) The full transcript of the webinar, and 4) The complete PowerPoint. (This product is approved for DBA International Certification Credit.)
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