Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Why Collections RPCs Keep Dropping and What to Do About It (sponsored)

22 May 2019

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CFPB Sues Yet Another Collection Firm for Lack of Meaningful Attorney Involvement Despite Promises to End Regulation by Enforcement

21 May 2019

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Seventh Circuit Affirms Slashing of Prevailing Plaintiff's $187k Attorney Fee Award to Under $11k for Rejecting Meaningful Settlement Offers

20 May 2019

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Two Recent Developments on the Discovery Rule and the FDCPA: Second Circuit Says Discovery Rule Doesn't Apply, U.S. Supreme Court Agrees to Review the Issue

15 May 2019

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Why Creditors and Servicers Should Care About the CFPB’s Proposed Debt Collection Rules

14 May 2019

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Agency, Outside Counsel, and Vendor Perspectives on the CFPB’s Proposed Rules

13 May 2019

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The NPRM’s New Validation Notice: Breakdown of the Validation Period, Check Boxes, and Itemization of Debt

8 May 2019

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CFPB Releases NPRM for Debt Collection; Includes Extensive Detail for Electronic Communication, 7 Call Attempt Limit, and New Requirements for Validation Notice

7 May 2019

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Breakdown of Four New Requirements for Collecting Medical Debt in the State of Washington

1 May 2019

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Validation Notice Lawsuits: Overlooked Ruling from Third Circuit Proves Debt Collectors are Right! (Podcast)

1 May 2019

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New York Judge Questions Actions and Motivations of Plaintiff’s Counsel, Order to Show Cause Issued for Sanctions

30 April 2019

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NYDFS Launches New "Powerhouse" Consumer Protection and Enforcement Division

30 April 2019

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Release of Debt Collection Rules Speculated to Coincide with CFPB’s Town Hall in Philadelphia Next Week

29 April 2019

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When a Collector Talks to a Bot: How to Solve for Time-Wasting Apps

25 April 2019

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Court Compels Lexington Law to Produce Client Communications Related to Generating Credit Dispute Letters

23 April 2019

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Why Digital Collections Is the Future

18 April 2019

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CFPB Rules to Contain Call Caps, Allow Digital Communication Channels, Says Kraninger

18 April 2019

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Why Every Lawyer And Client Should Be Fighting To Stop The “Meaningful Attorney Involvement” Doctrine From Spreading

17 April 2019

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BCA Financial Services, Inc. Celebrates 75th Anniversary

16 April 2019

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5 E-Sign Myths Dispelled – Must-Know Requirements for a Paperless, Stamp-Free Collections Process

16 April 2019