Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics
AdobeStock--enterlinedesign--win banner

E.D. Wis. Dismisses Case Against Collection Firm Regarding Attorney Involvement Letter Disclaimer

16 July 2019

AdobeStock--spectrumblue--money-trail-follow

E.D.N.Y. Judge States FDCPA Cases Based on Technicalities are “Lawyer’s Case[s]” and Harm Consumers

15 July 2019

AdobeStock--blackzheep--podcast-earbuds-listen

Common Sense Prevails! Seventh Circuit Affirms Consumer was not Harmed by Letter and Dismisses FDCPA Case [Podcast]

11 July 2019

AdobeStock--enterlinedesign--win banner

Jury Finds in Favor of The CBE Group, Inc. and RGS Financial, Inc. in Their Fraud Suit Against Lexington Law

8 July 2019

AdobeStock--dizain--arbitration

Arbitration Clauses: What Works, What Doesn’t, and How Creditors Can Help

27 June 2019

AdobeStock--vinnstock--medical-self-pay-healthcare-revenue-cycle

New Washington Debt Collection Law Requires Itemization Notice for Medical Debt

26 June 2019

AdobeStock--olly--push-back-challenge-system

CFPB’s Semiannual Regulatory Agenda Discusses Debt Collection NPRM

24 June 2019

AdobeStock--djoronimo--frustrated-annoyed-pissed-confused-angry

Avila and the Intricacies of Civil Litigation Procedure Illustrated in Recent E.D.N.Y. Decision

20 June 2019

AdobeStock--freshidea--collide-ball-chain-crash-opposite-force

7th Cir. Creates Split on Spokeo Standing, Rules in Favor of Defendant in FDCPA Disclosure Case

19 June 2019

AdobeStock--Frank Fennema--caution-careful-cautious

Data Breach Saga Continues: AMCA Files for Chapter 11 Bankruptcy

18 June 2019

AdobeStock--enterlinedesign--win banner

Texas Court Finds No Issue With Mailing Second Validation Letter After 30-Day Validation Window

17 June 2019

AdobeStock--ra2 studio--mobile-communications-technology-payment-online-virtual-text

LiveVox Hosts Panel on Digital Adoption with Alorica Financial, Frost-Arnett at insideARM’s 2019 First Party Summit

13 June 2019

AdobeStock--congratulations--high-five-virtual-email-text-user-experience

insideARM Announces the 2019 Best Places to Work in Collections

11 June 2019

AdobeStock--styleuneed--bank-creditor-credit-grantor

7th Cir. Affirms Decision on Creditor ID Claim, Says Commonly Known Name is Fine and Specific Terminology is Not Required

10 June 2019

AdobeStock--Chris Titze Imaging--big-significant-major-deal-important

Third SEC Filing on AMCA Data Breach, Bringing Total to Over 20M Accounts Stored on Breached System

10 June 2019

AdobeStock--Coloures-Pic--black-white-decision-challenge-unclear.jpeg

CFPB Scheduled (and Canceled) Examinations of Debt Collectors Outside of its Supervisory Jurisdiction, According to OIG

6 June 2019

AdobeStock--Pakhnyushchyy--settlement-decision-penalty-judge-court

New Jury Verdict Yields Up To $267MM Judgment against Debt Collector in Certified TCPA Class Action

6 June 2019

AdobeStock--Zerophoto--out-of-stat-time-deadline-clock-past

Texas Passes Debt Buyer Legislation Addressing Out-of-Statute Debt

6 June 2019

AdobeStock--tashatuvango--court-decisions-judge-decide

D.N.J. Finds Including Writing Requirement in Validation Notice is Permissive, Not Mandatory, Under Graziano

5 June 2019

AdobeStock--blvdone--public-discussion-crowd.jpeg

Part 2: Top 10 Elevator Conversations about the CFPB's Proposed New Rules for Debt Collection

4 June 2019