Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics
AdobeStock--boonchok--grow-expand-vision-strategy-international-new-office.jpeg

Empereon-Constar Announces Nearshore Expansion to Mexico City

19 November 2019

AdobeStock--Andrey Popov--healthcare-revenue-cycle-finance-medical

Non-profit Healthcare Providers Under Scrutiny for Billing and Collection Practices

14 November 2019

AdobeStock--satapatms--laptop-work-glasses-webinar-mobile

Electronic Patient Communications in the Wake of HIPAA: The Ban Has Lifted

13 November 2019

AdobeStock--SergeyNivens--phone

Sergei Lemberg Joins the Unprecedented Podcast to Discuss TCPA After Regaining His Status as TCPAWorld’s Top Filer

12 November 2019

AdobeStock--spiritofamerica--massachusetts-welcome-state

Mass. AG Enters $4M Settlement with PRA for Allegedly Violating Consumer Protection Laws

11 November 2019

AdobeStock--Gary--Congress-Washington-DC-Capitol-Senate-House.jpeg

A Push for FDCPA Amendments: Four Bills Introduced to Amend Different Provisions of the Statute

11 November 2019

AdobeStock--motortion--yelling-threats-abuses

Second Circuit Double-Hitter: Neither "$0.00" Nor "N/A" in Debt Itemization Confuses Consumers about Static Debts

6 November 2019

AdobeStock--olegkruglyak3--announce-statement-news

The State of Collections: TransUnion and Aite Group Release Report, Outline Challenges and Present Optimistic Future

5 November 2019

AdobeStock--phonlamaiphoto--artificial-intelligence-math-problem-solve-robot-learn.jpeg

Online Debt Negotiation Tools: Reduce My Compliance Risk and Make More Money? Sign Me Up!

4 November 2019

AdobeStock--Chris Mautz--what-huh-baby-confused-why-explain

No, Sending Information to Your Mail Vendor is Not Third-Party Disclosure, Says M.D. Fla.

31 October 2019

AdobeStock--olegkruglyak3--announce-statement-news

New Calif. Law Removes Attorney Exemption from Rosenthal Act "Debt Collector" Definition

31 October 2019

AdobeStock--Chris Titze Imaging--consent

Key Ruling in Multi-Account Debt Collection TCPA Case—Revocation on One Account Does Not Revoke Consent for Calls on Another Account

30 October 2019

AdobeStock--tashatuvango--court-decisions-judge-decide

"Balance Due As Of" Does Not Imply Balance Will Increase, According to E.D. Pa.

29 October 2019

AdobeStock--ra2 studio--email

How to Use Email and Text for Collections Without Getting Burned (Part 2)

28 October 2019

AdobeStock--Robert Mizerek--collection-letter-mail-envelope-past-due

Commercial Collections: Is the Collector or Letter Series Bringing in the Money? Or is it Both?

28 October 2019

AdobeStock--ra2 studio--mobile-communications-technology-payment-online-virtual-text

How to Use Email and Text for Collections Without Getting Burned (Part 1)

22 October 2019

AdobeStock--Sergey Nivens--comments-opinion-voice-speak

CFPB’s Proposed Debt Collection Rule: Perspectives from the Comment Period

17 October 2019

AdobeStock--bbourdages--supreme-court.jpeg

Argument Day is Here: U.S. Supreme Court Reviews Whether Discovery Rule Applies to FDCPA Claims

16 October 2019

AdobeStock--Cla78--clear-clarity-seek.jpeg

Third Circuit will Review Written Dispute Requirement Issue En Banc

15 October 2019

AdobeStock--maicasaa--privacy-protection-security-data.jpeg

Data Privacy and Security: What’s Next for Debt Collectors?

10 October 2019