Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Pandemic Causes Historic Debt Collection Law Changes [Podcast]

16 September 2020

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Credit Eco To Go: The Digitization of Financial Services is Here

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14 September 2020

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Credit Reporting Issues and False Threats from Debt Collectors—Featured Topics in CFPB's Supervisory Highlights

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9 September 2020

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8 September 2020

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Plaintiff's Counsel Drops the Ball, Court Grants Summary Judgment for Debt Collector

3 September 2020

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CFPB Study of Consumer Finances Following Early Pandemic is Positive. Will Coming Months Paint a Different Story?

1 September 2020

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A WCCF Video Interview Series: Five-in-Five. Amy Perkins Speaks with Le'Nore Caldwell

31 August 2020

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How Debt Will Adapt in a Post-COVID-19 World and What that Means for Debt Collection Firms

27 August 2020

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A WCCF Video Interview Series: Five-in-Five. Amy Perkins Speaks with Roxanne Bartley

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A WCCF Video Interview Series: Five-in-Five. Amy Perkins Speaks with Amanda Bost

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Another Overshadowing FDCPA Claim Bites the Dust

25 August 2020

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Nevada Confirms that its Work from Home Provisions Have Expired

24 August 2020

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2nd Cir. Confirms No Private Right of Action for FCRA ‘Direct Dispute’

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