Get Lessons in Collection Compliance for Outbound Communications

Download this free whitepaper to get advice on the largest challenge to successful collection efforts – outbound communications compliance


Within the paper you will receive: (1) FDCPA, TCPA, and CFPB overviews, (2) Legal requirements and restrictions, (3) Best practices


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2014-07-Compliance Tips for Outbound Collections Download Cover

Compliance Tips for Outbound Debt Collection Communications

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insideARM: Accounts Receivable Management

Judge Rules that Government Debt is Covered by FDCPA, Forcing Collection Agency to Defend

A federal judge this week sided with a consumer plaintiff in denying a motion to dismiss an FDCPA class action case. The collection agency defendant argued that the debt did not fall under the FDCPA because it was incurred in a transaction required by law. The case also involves a claim concerning disclosure through a clear envelope window, a recent development that is sure to pop up more frequently.

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For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?

Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.

So is this still the safe sector we all have assumed?

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