Third-Party Debt Buyer Increased Right-Party Contact Rates by 60% – Learn How
A well-established third-party debt buyer needed help. The company excelled at the core collections process, with strong predictive modeling identifying customers most likely to repay, but needed to be more efficient in contacting right parties – while mitigating risk to TCPA compliance.
Download this free case study to learn how they did just that!
TCPA Operational Efficiencies: Collections Case Study
insideARM: Accounts Receivable Management
CFPB Reform Bill Introduced in House Designed to Pass Congress
Like similar efforts over the past several years, a Republican lawmaker has introduced legislation that would change the structure of the CFPB, and even its name. But unlike previous attempts, this particular bill is narrow enough in focus that it has a good chance of passing Congress, especially given the recent change in power in the Senate.
Read more of today's top story »
Today's News and Opinion
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CFPB to Host Public Field Hearing on Arbitration March 5, 2015
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Alorica Completes Acquisition of West Corporation’s Agent Services Businesses, Including ARM March 5, 2015
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Circuit Court Rejects FDCPA Claim Based on Alleged Invalid Proof of Claim March 4, 2015
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The Impact of CFPB’s UDAAP Authority on Creditors and First Party Debt Collectors March 4, 2015
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Kentucky Higher Education Student Loan Corporation Issues RFP for Collection Services March 4, 2015
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PaymentVision Partners with Shaw Systems to Provide Integrated Payment Solutions March 4, 2015
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Executive Changes: Caine & Weiner Announces New CFO and C-Level Appointments March 4, 2015
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Executive Change: Convergent Hires James Hawkins as SVP, Patient Contact Center March 4, 2015
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CEANNATE Corp. Establishes Strategic Advisory Board; Former ED Secretary Margaret Spellings Named Chair March 3, 2015
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Debt Buying Giants Reach New Heights, But Disclose CFPB Investigations and Possible Impacts March 3, 2015
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BillingTree Delivers Growth, Technology & Added Value during first Six Months under New CEO Edz Sturans March 3, 2015
Collection Industry Blogs
insideARM Poll
For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?
Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.
So is this still the safe sector we all have assumed?
Doing it Right
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Financial Credit Network Helps to Make Spirits Bright at Christmas February 26, 2015
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Charity Calls for Board Nominations, Tells Story of Sgt. Pennock February 10, 2015
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ARM Vets Charity Gives Out More Than $80K to Military Veterans January 21, 2015
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Most Popular Posts
Department of Education Ending Contracts with Five Student Loan Collection Agencies- The FDCPA "is not a game, and its purpose is not to provide a business opportunity" says District Judge
- American Express Forced to Defend TCPA Class Action Over Debt Collection Calls it Didn't Make
- NY State Dept of Financial Services Releases Debt Collection FAQ
- Court Expands FDCPA's "Least Sophisticated" Standard to Include Attorneys
- Debt Buying Giants Reach New Heights, But Disclose CFPB Investigations and Possible Impacts
Most Discussed
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ED’s Decision on Debt Collection Contract Terminations is Hasty and Will Have Dire Consequences
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State Bill Would Specifically Ban Debt Collectors from Using Social Media
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Federal Judge Issues Positive TCPA Ruling; Potential Capacity in ATDS Not Enough for Violation
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Debt Collector Wins Dismissal of FDCPA Suit Regarding Settlement Offers and Credit Reporting
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Lost and Found – How to Find Your Next IT Professional
