5 Ways to Increase Your Collections Effectiveness
In today’s dynamic collections environment, traditional approaches are less and less effective. New techniques—like self-serve ways for customers to resolve delinquencies from their mobile phone—produce higher ROI for collections time, effort and expense.
Download this free whitepaper to learn how these new techniques could work for you!
Taking Your Collections Performance to the Top
insideARM: Accounts Receivable Management
CFPB’s 2014 Debt Collection Complaints by the Numbers
In its first full year of taking and publishing consumer complaints about debt collection, the Consumer Financial Protection Bureau (CFPB) made public just over 39,000 grievances logged against collection agencies, debt buyers, and creditors for actions taken in the debt recovery process.
Read more of today's top story »
Today's News and Opinion
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How Are Banks Fighting The War On Fraud? January 27, 2015
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Commercial Collection Agencies of America Announces Spring Meeting January 27, 2015
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Executive Change: Ontario Systems Appoints Jason Rhodes to Enterprise Sales Executive January 27, 2015
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Minnesota Bill to Define Debt Buyers as Collectors for Regulatory Purposes January 26, 2015
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CFPB Announces New Additions to Senior Leadership, Including Enforcement and Examinations January 26, 2015
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Executive Change: Delta Outsource Group Appoints Nick Jarman as President January 26, 2015
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LiveVox Enables AR Logix to Service Healthcare Providers with Robust Compliance Capabilities and a More Optimized Agent Workforce January 26, 2015
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FDCPA Lawsuits Decline for Third Straight Year, But TCPA Suits Up 25% January 23, 2015
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CFPB Hits Wells Fargo and JPMorgan Chase for Mortgage Title Kickbacks January 23, 2015
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Altus President Thomas E. Brenan Inducted as New President of International Association of Commercial Collectors January 23, 2015
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Follow-Up Study on Credit Report Accuracy Finds Disputes Continuing After Two Years January 22, 2015
Collection Industry Blogs
insideARM Poll
For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?
Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.
So is this still the safe sector we all have assumed?
Doing it Right
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ARM Vets Charity Gives Out More Than $80K to Military Veterans January 21, 2015
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RevSpring Hosts Food and Toy Drives January 12, 2015
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Enterprise Recovery Systems Volunteers at Local Food Pantries January 9, 2015
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Most Popular Posts
FTC Sues Debt Collection Agency Over Legal Threats and Other Practices- ED's Student Loan Collection Contract to be Further Delayed for Large Companies
- Judge Rules for Debt Collector; Oral Disputes Do Not Trigger Cessation of Collection Efforts Under FDCPA
- Working with New York's Latest Debt Collection Regulations
- A Settlement Offer on Time-Barred Debt May Violate FDCPA Says Split Sixth Circuit
- Plaintiff Uses TCPA to Trigger FDCPA Claim Against Collector; Federal Judge Says No
Most Discussed
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insideARM Announces Debt Collection Veteran Tim Bauer as President
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Tim Bauer: The Decision
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Judge Rules for Debt Collector; Oral Disputes Do Not Trigger Cessation of Collection Efforts Under FDCPA
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Plaintiff Uses TCPA to Trigger FDCPA Claim Against Collector; Federal Judge Says No
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Consumers Focusing More on Dispute Notices and ID Theft in Debt Collection Complaints
