Third-Party Debt Buyer Increased Right-Party Contact Rates by 60% – Learn How

A well-established third-party debt buyer needed help. The company excelled at the core collections process, with strong predictive modeling identifying customers most likely to repay, but needed to be more efficient in contacting right parties – while mitigating risk to TCPA compliance.

Download this free case study to learn how they did just that!

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TCPA Operational Efficiencies: Collections Case Study

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Debt Buying Giants Reach New Heights, But Disclose CFPB Investigations and Possible Impacts

Publicly traded debt buyers Encore Capital Group (NASDAQ: ECPG) and PRA Group (NASDAQ: PRAA) recently announced financial results for the full year 2014 marked by record cash collections and revenues driven by acquisitions and global growth. But both also made special note of specific, ongoing CFPB investigations and the potential financial impact of resolving the actions.

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For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?

Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.

So is this still the safe sector we all have assumed?

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