Mitigating the Risk of Dialing Post-TCPA Ruling

The top four pain points of customer concern and tips on how agencies can continue to utilize dialing and messaging technology.

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Utilizing Technology to Mitigate the Risk of Dialing in the Wake of the Latest FCC-TCPA Ruling

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insideARM: Accounts Receivable Management

Check by Phone Payments Still Cause Legal Headaches for Debt Collectors

Specifically, issues arise regarding the type of consent that a consumer must give to authorize recurring payments from a checking account or debit card. Further, the types of disclosures that must be provided by a debt collector accepting such payments are buried in the regulations. This podcast from John Rossman and Mike Poncin puts the issue into perspective.

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