What is one of the smartest things you can do for your agency?

Completing a self assessment on compliance and data security.

Download and complete this free and comprehensive questionnaire from industry-expert Todd Langusch. Your answers will immediately show you any vulnerabilities your agency may be laboring with.

TECH LOCK Challenge: A Compliance and Data Security Questionnaire

insideARM: Accounts Receivable Management

Louisiana Looking for Collection Agencies to Work for New State Office

The Louisiana Department of Revenue issued a Request for Proposals Thursday for debt collectors to work for the state’s new Office of Debt Recovery on an as-needed basis. ODR would be part of the Department of Revenue, and would be responsible for the collection of delinquent debts on behalf of state agencies.

Today's News and Opinion

U.S. Adds 209,000 Jobs in July; Unemployment Rate Ticks Up to 6.2% August 1, 2014 Patrick Lunsford
Eye Opening TCPA Settlement Further Distorts Public View of Collection Professionals August 1, 2014 Mike Ginsberg
Executive Change: Collection Agency MRS BPO Adds Chris Repholz as COO August 1, 2014 insideARM.com
Capio Partners Chairman Jim Richards Named President-Elect of ACA International August 1, 2014 insideARM.com
Capital One and Three ARM Firms Agree to $75 million TCPA Settlement July 31, 2014 Patrick Lunsford
What the Showtime Rotisserie Slogan Can Teach Us about Marketing July 31, 2014 Jennifer Szumiesz
Executive Change: Coast Professional Announces David Den Houten as Chief Compliance Officer July 31, 2014 insideARM.com
Executive Change: Account Control Technology Welcomes Valerie LaBarba as Director of Project Management July 31, 2014 insideARM.com
CFPB Extending Comment Period for Consumer Narratives in Complaints July 30, 2014 Patrick Lunsford
U.S. Economy Rebounds in Q2; GDP Grows by 4 percent July 30, 2014 Patrick Lunsford
Managing ACA-Insured Patients July 30, 2014 Roberta Schultz

Browse the Archive

Collection Industry Blogs

Eye Opening TCPA Settlement Further Distorts Public View of Collection Professionals

The Marketing ARM: Master Your Marketing Potential!

What the Showtime Rotisserie Slogan Can Teach Us about Marketing

Collectors Need More Modern Approach when Trusting Data to Vendors

Free Webinar: A Transformational Approach to Payments

The Ultimate in Innovation: Real Answers for Working Smarter

Columbia Ultimate’s 2014 Art of Success Conference Focuses on Compliance

TCPA Compliance and Operational Strategies

When Bad Information Happens to Good Collection Agencies

insideARM Poll

On July 14, the Consumer Financial Protection Bureau filed a lawsuit against Frederick J. Hanna & Associates, a debt collection law firm that it redefined as a “lawsuit mill.” The CFPB alleges that the firm churned out hundreds of thousands of debt collection lawsuits with little or no oversight from attorneys, and violated the FDCPA in the process. In short: Lawyers aren’t happy. What kind of precedent do you think this sets?