Bipartisan Plan to Privatize Tax Collection Hits Opposition

The study compared private collections and IRS collections during four consecutive six-month intervals. Taxpayer Advocate Service found that while private collectors collected more tax dollars in the first six-month period than the IRS, over time IRS collections were more consistent. Private collection agencies had six months of success, before drastically decreasing the dollar amount and percentage of available taxpayer dollars collected.

Today's News and Opinion

CFPB’s Email Notification for Debt Collection Complaints Portal Still Working Out Kinks April 16, 2014 insideARM.com
Using an Intermediary in a Third-Party Sale April 15, 2014 Mike Ginsberg
LiveVox Presents A “Fireside Chat” With CFPB Examination Consultant, Joe Adams April 15, 2014 insideARM.com
Stanley to VP Role at ARM Tech Company April 15, 2014 insideARM.com
Social Security Halts Collection of Debts Older than 10 Years April 15, 2014 Stephanie Levy
Economic Forecast: Consumers May Be in Better Shape to Pay Past Obligations April 14, 2014 Mike Bevel
Phone Scammers May Presage Increase in Validation Notice Requests April 14, 2014 Mike Bevel
FDCPA Class Action to Advance; Letter Language Positioning in Question April 11, 2014 insideARM.com
How to Maximize Collections with TCPA Compliance: Best Practices for Agencies and Creditors April 11, 2014 insideARM.com
Contact Center Compliance Wins Pace Technovation Award For Cloud Training April 11, 2014 insideARM.com
Over 60 ConServe Employees Participate in Blood Drive Supporting Untys and the Red Cross April 11, 2014 insideARM.com

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Collection Industry Blogs

Using an Intermediary in a Third-Party Sale

TCPA Compliance and Operational Strategies

How to Maximize Collections with TCPA Compliance: Best Practices for Agencies and Creditors

Fresh Insights in ARM: From the Center of the Industry

Debt Buyers: The Search to Meet New Requirements in Debt Sales

The Ultimate in Innovation: Real Answers for Working Smarter

Reasons to Tap into Contact Management Systems for Accounts Receivable

Utilizing Artificial Intelligence to Ensure Right Party Contact

insideARM Poll

Because the CFPB includes GLBA and Regulation P in its debt collection examination manual, collectors can expect the Bureau to ask about privacy policies and practices – even if your agency has never sent a privacy notice! That’s why Compliance Overview: GLBA/Regulation P includes a model privacy notice outline to draft disclosures that may protect you from legal scrutiny.