Third-Party Debt Buyer Increased Right-Party Contact Rates by 60% – Learn How
A well-established third-party debt buyer needed help. The company excelled at the core collections process, with strong predictive modeling identifying customers most likely to repay, but needed to be more efficient in contacting right parties – while mitigating risk to TCPA compliance.
Download this free case study to learn how they did just that!
TCPA Operational Efficiencies: Collections Case Study
insideARM: Accounts Receivable Management
Publicly traded debt buyers Encore Capital Group (NASDAQ: ECPG) and PRA Group (NASDAQ: PRAA) recently announced financial results for the full year 2014 marked by record cash collections and revenues driven by acquisitions and global growth. But both also made special note of specific, ongoing CFPB investigations and the potential financial impact of resolving the actions.Read more of today's top story »
Today's News and Opinion
- CEANNATE Corp. Establishes Strategic Advisory Board; Former ED Secretary Margaret Spellings Named Chair March 3, 2015
- BillingTree Delivers Growth, Technology & Added Value during first Six Months under New CEO Edz Sturans March 3, 2015
- Alliance Collection Service, Inc. Celebrates 20 Years March 3, 2015
- Navient Acquires Government Collection Firm Gila/Municipal Services Bureau March 2, 2015
- ED’s Decision on Debt Collection Contract Terminations is Hasty and will have Dire Consequences March 2, 2015
- DAKCS Software Systems Releases Major Upgrade to Cloud Based QwikDial Predictive Dialer Software March 2, 2015
- KM2 Solutions Adds Major Telecommunication and Internet Services Client to KM2 Honduras Call Center March 2, 2015
- Department of Education Ending Contracts with Five Student Loan Collection Agencies March 1, 2015
- FTC and New York AG Team Up in Actions Against Two Buffalo Debt Collection Scams February 27, 2015
- Four Steps to Internal Audits for Collection Agencies & Debt Buyers February 26, 2015
Collection Industry Blogs
For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?
Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.
So is this still the safe sector we all have assumed?
Doing it Right
- Financial Credit Network Helps to Make Spirits Bright at Christmas February 26, 2015
- ARM Vets Charity Gives Out More Than $80K to Military Veterans January 21, 2015