Don’t Miss Out On Your Share Of $1 Trillion

This new report from Ontario Systems is used to explain how the size (huge) and dynamics (complex) of the student loan market can be used as an opportunity for debt collectors to get involved in the marketplace, either as government contractors, as subcontractors to agencies already working with the government or as their own unique entity.

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Student Loan Collection: Snapshots and Strategies

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insideARM: Accounts Receivable Management

CFPB and FTC Launch Actions Against Different Payday Lenders; Debt Sales Implicated

The FTC and the CFPB both announced enforcement actions Wednesday against separate payday lenders for very similar behavior, namely funding unapproved loans for consumers who did not request them and then taking payments directly from checking accounts, also without approval. And for questionable debt sales and collection practices, of course.

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insideARM Poll

Have you guys had a chance to read over the recent Douglass v. Convergent decision? It’s the case where a consumer complained that the account number was visible through the envelope window. We’re asking you to weigh in with your thoughts on the decision in this week’s poll.

Additionally, if you’re looking for specific operational help around Collection Letters, there’s a webinar for you: insideOperations: Collection Letters. Join John Rossman of Moss & Barnett and Mike McDonnell of RevSpring as they give you the latest compliance information regarding how to communicate with consumers via letter and email.

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