insideARM: Accounts Receivable Management
Collectors Doing More for Clients, Keeping Less Money: Study
The study, conducted in Fall 2011, showed that the third-party debt collection industry returned $44.6 billion to clients in 2010 and kept $10.3 billion in commissions, for an aggregate commission rate of 18.8 percent. Compare that to five years ago, though, when debt collectors were enjoying an aggregate commission rate of 23.5 percent. What accounts for this unbalanced shift? We’re hoping for your comments.
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