5 Ways to Increase Your Collections Effectiveness

In today’s dynamic collections environment, traditional approaches are less and less effective. New techniques—like self-serve ways for customers to resolve delinquencies from their mobile phone—produce higher ROI for collections time, effort and expense.

Download this free whitepaper to learn how these new techniques could work for you!

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Taking Your Collections Performance to the Top

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insideARM: Accounts Receivable Management

FDCPA Suits Increase in October, But Yearly Trend Holds: FDCPA Down, TCPA Up

In October 2014, consumers filed 911 lawsuits claiming violations of the Fair Debt Collection Practices Act (FDCPA), up 13.4 percent from September and an increase of 16.1 percent from October 2013. But total FDCPA lawsuits are still on track to finish well below 2013 numbers, which would mark the third straight year of declines.

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For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?

Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.

So is this still the safe sector we all have assumed?

Doing it Right

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