A Compliance Management System Isn’t a Product; It’s a Process

Historically, collection agencies have viewed compliance as a reactionary, standalone department. Now, there’s an active shift to view compliance as a proactive process that requires full participation and collaboration across all agency departments. Learn more by downloading this whitepaper and attending ARM-U!

20140919 ARM-U CMS Whitepaper Cover

ARM-U Sneak Peek: Building the Best CMS

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insideARM: Accounts Receivable Management

Best Places to Work in Collections 2014 Winners Announced

insideARM.com today announced the winners of the seventh annual Best Places to Work in Collections. This award program is designed to identify, recognize, and honor the best places of employment in the accounts receivable management (ARM) industry, and was created and facilitated by insideARM.com and Best Companies Group. Best Places to Work in Collections 2014 is sponsored by Executive Alliance.

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insideARM Poll

Have you guys had a chance to read over the recent Douglass v. Convergent decision? It’s the case where a consumer complained that the account number was visible through the envelope window. We’re asking you to weigh in with your thoughts on the decision in this week’s poll.

Additionally, if you’re looking for specific operational help around Collection Letters, there’s a webinar for you: insideOperations: Collection Letters. Join John Rossman of Moss & Barnett and Mike McDonnell of RevSpring as they give you the latest compliance information regarding how to communicate with consumers via letter and email.

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