5 Ways to Increase Your Collections Effectiveness

In today’s dynamic collections environment, traditional approaches are less and less effective. New techniques—like self-serve ways for customers to resolve delinquencies from their mobile phone—produce higher ROI for collections time, effort and expense.

Download this free whitepaper to learn how these new techniques could work for you!

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Taking Your Collections Performance to the Top

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insideARM: Accounts Receivable Management

TCPA and FDCPA Class Action Targets New Kind of Business: Digital Rights Enforcers

The long-running legal battle between movie and music studios and consumers that illegally download their products got a novel twist late last week when a consumer attorney filed a class action lawsuit against a company tasked with enforcing the studios’ claims. The suit says that the company is acting as a debt collector and has violated the TCPA and FDCPA.

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insideARM Poll

For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?

Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.

So is this still the safe sector we all have assumed?

Doing it Right

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