Third-Party Debt Buyer Increased Right-Party Contact Rates by 60% – Learn How
A well-established third-party debt buyer needed help. The company excelled at the core collections process, with strong predictive modeling identifying customers most likely to repay, but needed to be more efficient in contacting right parties – while mitigating risk to TCPA compliance.
Download this free case study to learn how they did just that!
TCPA Operational Efficiencies: Collections Case Study
insideARM: Accounts Receivable Management
Going further than any previous public recommendation, a consumer attorney in a recent blog post urged the CFPB to ban creditors from selling debts that are not accompanied by “affirmative representations and warranties of completeness, accuracy, reliability and enforceability.”Read more of today's top story »
Today's News and Opinion
- U.S. Adds Jobs in February, Unemployment Rate Falls to 5.5%, But Overall Report is Not Great March 6, 2015
- Free Webinar: 2015 Collection Communication Strategy Changes March 6, 2015
- CFPB Reform Bill Introduced in House Designed to Pass Congress March 5, 2015
- CFPB to Host Public Field Hearing on Arbitration March 5, 2015
- Alorica Completes Acquisition of West Corporation’s Agent Services Businesses, Including ARM March 5, 2015
- The Impact of CFPB’s UDAAP Authority on Creditors and First Party Debt Collectors March 4, 2015
- Kentucky Higher Education Student Loan Corporation Issues RFP for Collection Services March 4, 2015
- PaymentVision Partners with Shaw Systems to Provide Integrated Payment Solutions March 4, 2015
- Executive Changes: Caine & Weiner Announces New CFO and C-Level Appointments March 4, 2015
- Executive Change: Convergent Hires James Hawkins as SVP, Patient Contact Center March 4, 2015
Collection Industry Blogs
For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?
Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.
So is this still the safe sector we all have assumed?
Doing it Right
- Financial Credit Network Helps to Make Spirits Bright at Christmas February 26, 2015
- ARM Vets Charity Gives Out More Than $80K to Military Veterans January 21, 2015