Third-Party Debt Buyer Increased Right-Party Contact Rates by 60% – Learn How
A well-established third-party debt buyer needed help. The company excelled at the core collections process, with strong predictive modeling identifying customers most likely to repay, but needed to be more efficient in contacting right parties – while mitigating risk to TCPA compliance.
Download this free case study to learn how they did just that!
TCPA Operational Efficiencies: Collections Case Study
insideARM: Accounts Receivable Management
FDCPA Lawsuits Up in January and TCPA Claims Down, Reversing 2014 Trends
The number of lawsuits filed by consumers under the Fair Debt Collection Practices Act (FDCPA) increased in January compared to the same period in 2014. Lawsuits citing violations of the Telephone Consumer Protection Act (TCPA) were down in year-over-year comparison. It reverses a trend from the past three years, but 2015 is still young.
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Today's News and Opinion
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Four Steps to Internal Audits for Collection Agencies & Debt Buyers February 26, 2015
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Establishing Market Value for a Collection Law Firm February 26, 2015
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Adding Utility and Rental Payments to Credit Reports Could Help Millions: Experian February 26, 2015
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Financial Credit Network Helps to Make Spirits Bright at Christmas February 26, 2015
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A Collector’s Perspective: Part II February 25, 2015
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Intrum Justitia Launches Payment Services for e-Merchants in the Nordics February 25, 2015
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Grimley Financial Corporation Celebrates Thirtieth Year of Business February 25, 2015
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Court Expands FDCPA’s “Least Sophisticated” Standard to Include Attorneys February 25, 2015
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American Express Forced to Defend TCPA Class Action Over Debt Collection Calls it Didn’t Make February 24, 2015
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DBA International’s New York Symposium This Week Will Clarify Latest Debt Collection Regulations February 24, 2015
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PRA Group to Announce Fourth Quarter and Full Year 2014 Results on March 2 February 24, 2015
Collection Industry Blogs
insideARM Poll
For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?
Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.
So is this still the safe sector we all have assumed?
Doing it Right
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Financial Credit Network Helps to Make Spirits Bright at Christmas February 26, 2015
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Charity Calls for Board Nominations, Tells Story of Sgt. Pennock February 10, 2015
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ARM Vets Charity Gives Out More Than $80K to Military Veterans January 21, 2015
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Most Popular Posts
The FDCPA "is not a game, and its purpose is not to provide a business opportunity" says District Judge- American Express Forced to Defend TCPA Class Action Over Debt Collection Calls it Didn't Make
- NY State Dept of Financial Services Releases Debt Collection FAQ
- Payday Loan Rules from CFPB Receiving Increased Chatter; Could be Announced Soon
- State Bill Would Specifically Ban Debt Collectors from Using Social Media
- Court Expands FDCPA's "Least Sophisticated" Standard to Include Attorneys
Most Discussed
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State Bill Would Specifically Ban Debt Collectors from Using Social Media
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NCLC Calls for Outright Ban on the Collection of Time-Barred Debt
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Federal Judge Issues Positive TCPA Ruling; Potential Capacity in ATDS Not Enough for Violation
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State Legislatures Introduced Two New Debt Collection Laws Last Week
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Lost and Found – How to Find Your Next IT Professional
