Increase Right-Party Contacts & Drive Operational Effectiveness
The rise of consumer sophistication, government regulations and client work standards continues to drive the demand for effective collection processes—and strategic alliances with information solutions providers are a critical element to success.
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Strategies for Effective Phone Data Testing
insideARM: Accounts Receivable Management
FDCPA Lawsuits Decline for Third Straight Year, But TCPA Suits Up 25%
In 2014, there were 9,720 lawsuits filed in federal courts claiming violations of the Fair Debt Collection Practices Act (FDCPA), a decline of 5.7 percent from 2013. It was the third straight year of significant declines in consumer FDCPA case filings.
Read more of today's top story »
Today's News and Opinion
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CFPB Hits Wells Fargo and JPMorgan Chase for Mortgage Title Kickbacks January 23, 2015
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Altus President Thomas E. Brenan Inducted as New President of International Association of Commercial Collectors January 23, 2015
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Follow-Up Study on Credit Report Accuracy Finds Disputes Continuing After Two Years January 22, 2015
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FTC Sues Debt Collection Agency Over Legal Threats and Other Practices January 22, 2015
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Account Control Technology Partners with Student Account Management Services, LLC January 22, 2015
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Financing an Acquisition January 22, 2015
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FTC Using Comics to Warn Latino Community About Debt Collection Scams January 21, 2015
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Compliance: The New Trump Card January 21, 2015
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ARM Vets Charity Gives Out More Than $80K to Military Veterans January 21, 2015
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ED’s Student Loan Collection Contract to be Further Delayed for Large Companies January 20, 2015
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Banking Association Urges Further Scrutiny of CFPB’s Complaints Database by Federal Inspectors January 16, 2015
Collection Industry Blogs
insideARM Poll
For years, strategic thinkers in the debt industry have known that student loans offers the most growth opportunity. But how safe is that assumption in light of the scrutiny everyone is giving education loans right now?
Congress is looking into how the government manages its student loan portfolios, the CFPB is taking a more active role in regulating the market — especially for consumer behind on their payments — and now, this: the possibility that accounts will be taken away from private ARM firms and given to in-house Treasury collectors.
So is this still the safe sector we all have assumed?
Doing it Right
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ARM Vets Charity Gives Out More Than $80K to Military Veterans January 21, 2015
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RevSpring Hosts Food and Toy Drives January 12, 2015
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Enterprise Recovery Systems Volunteers at Local Food Pantries January 9, 2015
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Most Popular Posts
FTC Sues Debt Collection Agency Over Legal Threats and Other Practices- ED's Student Loan Collection Contract to be Further Delayed for Large Companies
- Judge Rules for Debt Collector; Oral Disputes Do Not Trigger Cessation of Collection Efforts Under FDCPA
- Working with New York's Latest Debt Collection Regulations
- A Settlement Offer on Time-Barred Debt May Violate FDCPA Says Split Sixth Circuit
- Plaintiff Uses TCPA to Trigger FDCPA Claim Against Collector; Federal Judge Says No
Most Discussed
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insideARM Announces Debt Collection Veteran Tim Bauer as President
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Tim Bauer: The Decision
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Judge Rules for Debt Collector; Oral Disputes Do Not Trigger Cessation of Collection Efforts Under FDCPA
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Plaintiff Uses TCPA to Trigger FDCPA Claim Against Collector; Federal Judge Says No
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Consumers Focusing More on Dispute Notices and ID Theft in Debt Collection Complaints
