What is one of the smartest things you can do for your agency?

Completing a self assessment on compliance and data security.

 

Download and complete this free and comprehensive questionnaire from industry-expert Todd Langusch. Your answers will immediately show you any vulnerabilities your agency may be laboring with.

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TECH LOCK Challenge: A Compliance and Data Security Questionnaire

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insideARM: Accounts Receivable Management

Capital One and Three ARM Firms Agree to $75 million TCPA Settlement

In what is being touted as the largest TCPA settlement ever, Capital One and three collection agencies have agreed to pay $75.5 million into a settlement fund to end litigation in a combined class action. The agreement admits no wrongdoing on the part of the companies for allegedly using autodialers and/or pre-recorded messages in calls to cell phones without the consumers’ express consent.

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Collection Industry Blogs

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On July 14, the Consumer Financial Protection Bureau filed a lawsuit against Frederick J. Hanna & Associates, a debt collection law firm that it redefined as a “lawsuit mill.” The CFPB alleges that the firm churned out hundreds of thousands of debt collection lawsuits with little or no oversight from attorneys, and violated the FDCPA in the process. In short: Lawyers aren’t happy. What kind of precedent do you think this sets?

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