Mitigating the Risk of Dialing Post-TCPA Ruling

The top four pain points of customer concern and tips on how agencies can continue to utilize dialing and messaging technology.

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Utilizing Technology to Mitigate the Risk of Dialing in the Wake of the Latest FCC-TCPA Ruling

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insideARM: Accounts Receivable Management

Convenience Fees at Heart of Debt Collection Settlement

The charging of convenience fees has become a huge challenge for the ARM industry. The CFPB and the FTC have repeatedly censured companies and levied fines against the industry for the assessment of these fees using several different statutes. What is your agency doing about convenience fees?

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