2010 Complaints Infographic

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2010 Complaints Infographic

by Jeffrey Hearn

August 30, 2010


1. Mayer, Caroline E. “As Debt Collectors Multiply, So Do Consumer Complaints.” Washington Post. The Washington Post Company, 28 July 2005. Web. 18 Aug. 2010. http://www.washingtonpost.com/wp-dyn/content/article/2005/07/27/AR2005072702473.html.

2. United States of America. Federal Trade Commission. Annual Report 2010: Fair Debt Collection Practices Act. Washington, D.C.: Federal Trade Commission, 2010. Print.

3. “2009 Complaint and Inquiry Statistics.” 2009 Complaint and Inquiry Statistics. Better Business Bureau. Web. 18 Aug. 2010. http://www.bbb.org/us/2009-complaint-and-inquiry-statistics/.

4. United States of America. Federal Trade Commission. 2006 Identity Theft Survey Report. Washington, D.C.: Federal Trade Commission, 2007. Print.

5. United States of America. Federal Trade Commission. Office of the Secretary. Fair Debt Collection Practices Act Links. Web. 18 Aug. 2010. http://www.ftc.gov/os/statutes/fdcpajump.shtm.

6. Wolf, Isaac. “Complaints Rising over Shady Practices by Debt Collectors.” ScrippsNews. Scripps Howard News Service, 30 Nov. 2009. Web. 23 Aug. 2010. http://www.scrippsnews.com/content/complaints-rising-over-shady-practices-debt-collectors.

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