Does a Call with Only Caller ID Info Constitute a Communication? Listen to the Answer

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Our August 29 Ask the Attorney webinar kicked off with a question about proper voicemail practices for debt collectors: Essentially, can you call and not leave a message when caller ID info is exposed?

John Rossman, shareholder and chair of the Creditors’ Remedies Practice Group at Moss & Barnett, explained that the answer depends on the jurisdiction from which a collector is calling. He and Don Maurice, partner at Maurice & Needleman P.C., cited recent “bad cases” in which collectors got the voicemail problem wrong and paid for it in court.

Listen to them answer the question in a brief clip from the webinar:

Can you call and not leave a message?

(If you do not see the audio player above, listen to the clip at http://www.insidearm.com/wp-content/uploads/2013-08-29-ask-the-attorney-clip.mp3.

You can read all about our attorneys’ answers to the industry’s most pressing compliance questions in To the Point – Voicemails and Foti. We’ve condensed the questions asked at our August Ask the Attorney Webinar into a user-friendly, five-part guide.

This report takes an in-depth look at the confusion in the debt collection industry surrounding voicemail messages (Which is safer, Foti or Zortman?). Our expert attorneys also address state-specific questions for collection, the latest news in robo-dialing and much more!

We’ve also included two appendixes with the full text of key court cases and regulations cited by our attorneys during the webinar.

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Posted in Audio, Collection Laws and Regulations, Collection Technology, Dialers, Opinion, TCPA .

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Continuing the Discussion

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  • avatar mike kaufmann says:

    Just wondering do smoke signals constitute a communication?

  • avatar Stephanie Levy says:

    Great question! It depends: Is the smoke coming from a controlled burn, or are you just randomly lighting stuff on fire?
    Just a reminder, insideARM.com products and editorial opinions don’t constitute legal advice. Consult your attorney.

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