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About the insideARM.com Store

insideARM.com’s Store is one of the most trusted online bookstores for the ARM industry. From reports to tutorials to webinars, our products are designed specifically to put you ahead of the game and the regulators.

What to Expect

Once you've completed your purchase for a downloadable product, you can download it by:

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Drug testing is a common requirement for many kinds of employment, even though most private employers are not required to test for alcohol or drug use.


Legal liability is where a lot of collection agencies can feel the need for drug testing. Collectors have access to sensitive consumer information; mistakes made while that collector is impaired can compound damages.

 

This Tool gathers together industry intelligence along with policies and procedures from insideARM members across a variety of debt industry verticals.

These documents can be useful in: 

  • testing your current policy/procedure against others in the industry
  • testing your own business practices
  • exposing gaps in your current process
  • understanding how others are tackling this issue
  • developing your own policy/procedure from scratch.

Get this, as well as policies, procedures, checklists, and peer connections by joining insideARM's Research Assistant.