Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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New Wyoming Bill Requires Licensure for Debt-Buyers
15 March 2023
The Two New Yorks and Their Proposed Debt Collection Rules
22 February 2023
The Wait is Over: New York Department of Financial Services Releases Proposed Debt Collection Rule Amendments
1 February 2023
CA DFPI Issues Fines, But are Recipients Even Debt Collectors?
31 January 2023
2022 Data Privacy Roundup – New Laws, Rulemaking, and Important Dates
12 January 2023
Looking Back on 2022: A Dynamic Year for the ARM Industry
19 December 2022
NYC Debt Collector Rules - Amendments Proposed; Public Hearing to be Held Dec 5th
28 November 2022
Eleventh Circuit Vacates Dismissal of FDCPA Case and Finds that Wasted Time and Emotional Distress Can Confer Article III Standing
10 November 2022
Compliance From the Top Down: An Interview with TCN
8 November 2022
Defeating Credit Repair Organizations - Recent Win in FL Case Highlights Successful Strategies
3 November 2022
“It’s About ‘That’ Time” for the CFPB to Comment on Hunstein
31 October 2022
Aged Account Comes Back to Haunt Collections Firm: Federal District Court Revives Time-Barred FDCPA Claims
27 September 2022
Tenth Circuit Finds that Materiality Must be Determined Through the Perspective of the Reasonable Consumer
13 September 2022
Hunstein Isn't Over: 4 Things You Need to Know
12 September 2022
Create an Empathetic Path to Cure in Collections
25 August 2022
4 Vendor Management Best Practices for Collections and Recovery
18 August 2022
Debunking Three Compliance Myths Regarding Texting in Collections & Recovery
9 August 2022
CFPB to Make Organizational Changes
4 August 2022
CFPB Releases Reg F Guidance
2 August 2022
Fair Lending 101 for Debt Collectors [Podcast]
28 July 2022