You Don’t Need a Crystal Ball to Predict Industry Volume Trends

Published on August 1, 2023 at 3:00 pm

Joel Rosenthal

Head of Credit Collections Business Development and Client Relations at ProVest, LLC

Editor's Note: This article was authored by Provest's Head of Credit Collections Business Development and Client Relations, Joel Rosenthal, and has been republished here with permission. ProVest content—and all insideARM articles—are protected by copyright. All rights are reserved.

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Federal Reserve Indicators are Predictors of Collection Industry Accounts Volume.

If I had a crystal ball in my office that predicted business volume, I’d use it—you likely would, too! And yet, several reputable indicators can help you anticipate volume. The Federal Reserve releases its report on credit card charge-offs and delinquencies each quarter. These data points help indicate industry account volume, especially considering that 80% or more of the NCBA member firms’ collective volume is credit card related.

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