I look forward to seeing a lot of you at the Collection & Recovery Solutions conference in Las Vegas today. Judy and Dennis Hammond always put on a five-star event and I am sure they will not disappoint this year.

Attendance at the various industry events so far this year has been strong and hopefully this track record is a sign of recovery among ARM professionals and credit grantors. While some agencies – especially those in the bank card/credit card space – had a tough 2009, recovery performance overall has improved starting late last year and continuing into Q1. Debt purchase is also picking up.

Are you seeing improvement in your recoveries? (tell us about it in our Confidence Survey) I welcome the chance to speak with you about your performance and what you’re seeing in the market in general. Safe travels to Vegas and let’s connect if you’re there.


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