The debt collection solution from Latitude Software, an Interactive Intelligence Group Inc. (Nasdaq: ININ) company, has been deployed by Cogeco Cable Inc. to improve its collection operations.
Cogeco Cable, a Canadian-based provider of residential and commercial cable, telephone and Internet services, has cited Latitude software suite’s flexible architecture as a major benefit.
“The Windows-based Latitude software suite easily integrated with our existing billing platform so we could prioritize collections by risk — meaning breaking out delinquent accounts by age, such as 30, 60, and 90 days late,” said Cogeco Cable’s associate director, Robert Masse. “This has resulted in more effective debt recovery.”
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