Results of ARM Industry Survey Reveal Which Messaging Strategy is Preferred by Collectors

Respondents to LiquidEdge’s April ARM Industry Poll say that an FDCPA driven strategy — short messages with no third party disclosure — is the preferred voice messaging strategy 44 percent of respondents use to avoid lawsuits. A further 33 percent use a Foti driven strategy — long messages with full disclosure — and 22 percent leave no messages at all.

What does the poll tell us?

This poll indicates that there is a preferred messaging strategy to avoid lawsuits but there is not a standard messaging strategy that everyone is using to protect against lawsuits.

Regardless of messaging strategy, executing the correct work effort ensures the highest return on investment on your debt portfolio.

LiquidEdge provides a portfolio of services that are specifically tailored to generate the best possible collections with the least amount of expense. By ensuring the correct work effort is in place, LiquidEdge guarantees it can show that more than 85% of payments can be achieved from working 60% of accounts. It is strategic work for strategic results.

Everyone agrees in this current economic environment we all have to work smarter and every penny counts.

Your opinion is important; participate in our monthly LiquidEdge ARM Industry Poll.