In the latest episode of ARM industry blog and podcast The Debt Collection Drill, Moss & Barnett attorneys John Rossman and Mike Poncin discuss solutions for collection agencies leaving phone messages including the commonly used “there will be a five second pause” workaround message, issues with alleged third party disclosures, possible messaging premised on the FDCPA skiptracing provisions and new developments regarding bona fide error and the eavesdropping/consent defenses.

Listen to the entire podcast below:


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