Automated Collection Services, Inc. (ACSI), a national accounts receivable management company located in Nashville, Tennessee, proudly announces Don Taylor has joined ACSI as President of the company, effective July 10, 2012.  In his role, Taylor will guide this highly successful organization to ensure its continued growth and success in markets to include higher education, where it has continuously been a top performer.

“Don’s experience and performance record speak for themselves.  His proven track record combined with our ongoing success for student loan clients in a competitive environment makes this a home run for our clients, for Don, and certainly for ACSI,” said Rob Duffy, CEO of ACSI.

Taylor started his career with Diversified Collection Services, Inc., (DCS) in 1978 following his honorable discharge from the U.S. Navy.  With more than 34 years of accounts receivable management experience, this industry veteran has had a highly successful career, most notably as President of Account Control Technology, Inc. (ACT). Under his leadership, from 2000 through 2009, ACT received three successive U.S. Department of Education (ED) contract awards. Taylor was responsible for assembling a team of professionals who fueled ACT’s significant growth by producing excellent results for clients.

Additionally, his operations, sales, and people-management experience spans all facets of the higher education marketplace for guarantors, colleges and universities, private student loan lenders.  He has twenty years of experience as a contract administrator for the ED collection contract.  He also has governmental debt experience with the U.S. Department of the Treasury, states, and municipalities.

Don Taylor commented, “I was first drawn to ACSI because of the positive culture and quality of the people that make up their winning team.  It was not a surprise to me they are a top competitive performer for their guarantor clients. Given the opportunity with ED, I am confident we have the necessary components to excel.”

For nearly 25 years, ACSI has been a leading provider of collection services to the higher education community, primarily serving student loan guarantors.  ACSI’s national headquarters is in Nashville, Tennessee, where it also provides medical and retail debt collections.  Licensed nationally, ACSI is Professional Practices Management System (PPMS)-certified through ACA International (ACA).  It is also compliant with the Type II provisions of the Statement on Standards for Attestation Engagements (SSAE 16) and the Federal Information Management Security Act (FISMA).Learn more at

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