Continuing its 2022 cadence of issuing press releases nearly every day, on June 29, 2022, the CFPB announced it issued an advisory opinion regarding "pay-to-pay" or "convenience fees." The opinion, which explicitly references fees for online and phone payments, confirms that the Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from charging these types of fees to consumers unless they are expressly authorized by agreement or permitted by law.
The opinion includes the following additional guidance:
View this content by subscribing
Please register to unlock this content
I already have an account. Log in
