Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

See all Topics
AdobeStock--peshkova--check-checklist

The CFPB’s Proposed Debt Collection Rules—What They Mean for Financial Institutions That Outsource to Collection Vendors

10 September 2019

AdobeStock--Pakhnyushchyy--settlement-decision-penalty-judge-court

Court Awards Attorney Fees to Debt Collector, Finds Plaintiff Filed FDCPA Case in Bad Faith

4 September 2019

AdobeStock--sixdays--referee-violation-call-penalty-stop

CFPB Settles with Asset Recovery Associates Over Alleged Litigation, Credit Reporting, and Arrest Threats

29 August 2019

AdobeStock--maxsattana--class-action-school-swim-fish

ConServe Holds School Supply Drive

27 August 2019

AdobeStock--sixdays--referee-violation-call-penalty-stop

Court Foils Attempt at Creating an FDCPA Violation by Sending C&D Request to Parent Company

21 August 2019

AdobeStock--vinnstock--Policies-Procedures

The Good and the Bad: Bona Fide Error Defense a Hot Issue in Recent Court Decisions

19 August 2019

AdobeStock--ra2 studio--email

Lavallee: Well, Now We Know How NOT to Send a Validation Notice via Email

15 August 2019

AdobeStock--ra2 studio--mobile-communications-technology-payment-online-virtual-text

7th Circuit's Lavallee Decision: What Does it Mean for Text Messaging and the NPRM?

12 August 2019

AdobeStock--nito--case-dismissed-court-judge

Disclosure About Less Favorable Future Terms in Collection Letter Does Not Violate FDCPA, Says Missouri Court

5 August 2019

AdobeStock--Zerophoto--out-of-stat-time-deadline-clock-past

CFPB Extends Comment Period for Debt Collection NPRM to Sept. 18, iA Provides Perspective on What Could Happen

1 August 2019

AdobeStock--sixdays--referee-violation-call-penalty-stop

CFPB Fines Buffalo-Based Debt Collection Group $60M, Bans Them From Industry

29 July 2019

AdobeStock--Leigh Prather--questions

9th Cir. Asks Nevada: Is an FDCPA Claim a Compulsory Counterclaim in a Collection Suit?

25 July 2019

AdobeStock--enterlinedesign--win banner

E.D. Wis. Dismisses Case Against Collection Firm Regarding Attorney Involvement Letter Disclaimer

16 July 2019

AdobeStock--spectrumblue--money-trail-follow

E.D.N.Y. Judge States FDCPA Cases Based on Technicalities are “Lawyer’s Case[s]” and Harm Consumers

15 July 2019

AdobeStock--blackzheep--podcast-earbuds-listen

Common Sense Prevails! Seventh Circuit Affirms Consumer was not Harmed by Letter and Dismisses FDCPA Case [Podcast]

11 July 2019

AdobeStock--enterlinedesign--win banner

Jury Finds in Favor of The CBE Group, Inc. and RGS Financial, Inc. in Their Fraud Suit Against Lexington Law

8 July 2019

AdobeStock--dizain--arbitration

Arbitration Clauses: What Works, What Doesn’t, and How Creditors Can Help

27 June 2019

AdobeStock--vinnstock--medical-self-pay-healthcare-revenue-cycle

New Washington Debt Collection Law Requires Itemization Notice for Medical Debt

26 June 2019

AdobeStock--olly--push-back-challenge-system

CFPB’s Semiannual Regulatory Agenda Discusses Debt Collection NPRM

24 June 2019

AdobeStock--djoronimo--frustrated-annoyed-pissed-confused-angry

Avila and the Intricacies of Civil Litigation Procedure Illustrated in Recent E.D.N.Y. Decision

20 June 2019