What’s something you’ve always done the same way? Now, how could you do it differently?
In the call center industry, businesses expend considerable resources to prepare data. Many call centers have teams of people to go in early every morning or late at night to perform tedious tasks like copying data from one location to another and manipulating it to be in the form they need. This is how businesses have always handled their data, but TCN’s List Management tool provides a whole new way to do this that helps improve efficiency and customizability.
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