
JACKSONVILLE, Fla. — Stellar
Recovery, Inc. has adopted new core values that will shape the culture of the
company. The 4 C’s, which stands for Compliance, Customer Service, Communication,
and Collaboration anchors every aspect of business and embodies the commitments
that every employee working for Stellar must embrace. From orientation to floor
wide meetings, the newly accepted values have become the mantra of the company.
Every employee has the responsibility of shaping the company’s culture by
practicing the values each day.
Compliance is the number one value for Stellar. Stellar strives
for every customer interaction to meet compliance expectations. We want to
create a compliance centric environment, ultimately eliminating many risks that
cloud the industry.
Customer Service is key to the continued success of the company. While
we drive collections, it is important that every customer interaction is
handled in a professional manner. The customer experience is a key component in
retaining and attracting new clients.
Communication is important to continued growth internally and
externally. Cascading communication allows every employee to be aware of
changes, victories, and challenges facing the company. Open communication
creates an environment of mutual trust and respect on all organizational
levels.
Collaboration allows for employees to feel invested in the company,
adding value to how our employees feel about their job and the company. It
fosters an environment of learning and teaching, which will help develop future
leaders for a growing organization.
About Stellar Recovery
Stellar
Recovery, Inc is a collection agency
based in Jacksonville, Fl. and is dedicated to excellence in the accounts receivable
industry by meeting and exceeding our client’s expectations. Stellar Recovery
leverages the use of technology to drive effective and efficient collections,
while eliminating risks. Visit our website at www.stellarrecoveryinc.com or contact
us at 904-438-2500.