KM2 Solutions Opens New Central American Contact Center

KM2 Solutions LLC, a provider of near shore business process outsourcing services (BPO), has announced the opening of a new contact center in The Altia Business and Technology Park located in San Pedro Sula, Honduras.

Plans to develop operations in Honduras were initiated in response to both the needs of KM2’s fortune 500 client base and the continued growth in the market for high quality bilingual services located close to North American markets. The new facility, which includes state of the art technology in a LEED certified building and access to Honduras’s English language skills, will be the company’s fourth, location. The new location will allow KM2 Solutions to continue to grow with existing clients and implement new clients and services in a strategic location with modern infrastructure and access to Honduras world class telecommunications infrastructure.

“The opening of KM2 Solutions new San Pedro Sula office is an important step towards realizing our plans for growth and expansion in Central America,” said David Kreiss, President and CEO. “The new office will be the first of many important changes for the company in 2011.”

The new office is expected to generate a heightened level of interest in the high quality contact center services offered by KM2 Solutions to the Financial Services, Automotive, Telecommunications, Billing Services and media industries.

KM2 is a leading Nearshore Contact Center Services provider specializing in Central America and the Caribbean; with established locations in Honduras, Barbados, St Lucia and Grenada.