The Consumer Financial Protection Bureau’s (CFPB) Ombudsman office filed its first full report last Thursday, detailing its activity over first 10 months of its existence. The report included data on inquiries it has received from consumers and businesses.
According to the report, the Ombudsman charge is to “advocate for a fair process as between consumers, the providers of consumer financial products and services, and the CFPB.” Businesses and consumers report any issues they have with the CFPB to its Ombudsman, Wendy Kamenshine.
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