DialConnection Partners with PossibleNOW to Provide Wireless List Management Services to Collection Organizations

Berlin, NJ – DialConnection, LLC, an international leader in providing the All-Inclusive DialIntelligence Contact Center Solution, enhances their compliance tools with a partnership to offer Wireless List Management Services by PossibleNOW, a trusted source of Internet-based privacy management tools.

Compliance continues to be a challenge for agencies and not scrubbing regularly for cell phones may create exposure to significant fines. Many choose not to scrub their lists and take their chances. Today’s environment is turning pro-consumer and anti-agency with the continuous bad publicity targeted to the collection industry. PossibleNOW allows agencies to use the most accurate and up-to-date cell phone list with updates every 24 hours.

“DialConnection continues to be a leader in client driven contact solutions. Enhancing our Compliance Suite with a PossibleNOW strategic partnership will provide our clients with the assurance they are using the most trusted and reliable source for Wireless List Management Services. PossibleNow has been providing their trusted services for 10 years to Fortune 50 companies, and has the solution we are excited to offer our clients. We partner only with the best in their field, and PossibleNOW is the proven leader in Wireless List Management Services,” says Michael Vesper, President/CEO.

“We’re excited to offer DialConnection’s clients our solutions to enhance their contact center compliance,” says Scott Frey, President & CEO of PossibleNOW. “We understand the risks associated with DNC compliance, especially with dialing wireless phone numbers. Offering our compliance solutions with DialConnection’s Contact Center technology gives DialConnection customers a complete solution that can ensure compliance with the wireless rules and create a defendable Safe Harbor position.”

“In addition, PossibleNOW’s Data Services can identify landlines associated with wireless phone numbers,” Frey continues. “This brings additional value by increasing the available contacts while ensuring Do Not Call compliance. And, our Data Services can also identify mailing addresses associated with phone numbers to provide another contact method.”

About DialConnection
DialConnection is an international leading provider of the award winning All-Inclusive DialIntelligence Contact Center Solution for the collections, financial services, government, healthcare, investments, telemarketing and utilities industry since 2000 with Corporate Offices in Berlin, NJ and offices in Malvern, PA, Providence, RI, Dublin, Ireland and Queensland, Australia. DialIntelligence is our All-inclusive Contact Center Solution which includes an integrated IVR/ACD with text to speech, Inbound/Outbound Predictive, Power or Broadcast dialing, Call Blending, Call Recording, IntelligentCall a new feature which prioritizes inbound calls based on client supplied data such as consumer scoring models and routes calls based on agent skillsets, and IntelligentData, a new real-time dashboard providing reports or notifications on selected Key Performance Indicators to management through a user customized dashboard, email or directly to a mobile phone. For more information about DialConnection and its solutions, visit www.dialconnection.com

About PossibleNOW
PossibleNOW, headquartered in Duluth, Georgia, is the trusted source for consumer privacy technology solutions (Do Not Call, Do Not Fax, Do Not E-mail, Do Not Mail). PossibleNOW’s DNCSolution® suite of Internet-based services provides comprehensive tools that help direct marketers and call centers comply with federal and state Do Not Contact legislation. PossibleNOW’s Data Services division enables direct marketers and call centers to maximize the value of their information assets and boost the effectiveness of calling campaigns. CompliancePoint, a PossibleNOW company, provides consulting and audit services on consumer privacy compliance. For more information about PossibleNOW and its solutions and services, call (800) 585-488 or (770) 255-1020, e-mail info@possiblenow.com or visit www.dncsolution.com