Today nTelagent, Inc., a next-generation revenue cycle company, and Affiliated Creditors Incorporated (ACI), a collection company serving primarily healthcare clients, have announced an innovative partnership that helps hospitals and other healthcare service providers to target appropriate patient accounts for debt collection and to ensure patients’ rights are protected.
“With the rise in self-pay accounts, healthcare service providers must collect payment from individual patients regardless of insured or uninsured status. Because most facilities do not have effective systems in place, this is often an unsuccessful endeavor, which leads to mounting bad debt within the industry,” said Earl T. Winter, chairman and CEO of nTelagent. “Many healthcare organizations turn to collection agencies such as Affiliated Creditors to help them with outstanding balances, giving these businesses enormous opportunities to improve the collection process for the client and the patients they care for.”
ACI partnered with nTelagent to pursue these opportunities, through implementation of nTelagent’s proprietary web-based solution, the Self-Pay Management System (SPMS).
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