Using the Law with Collections Efforts for Increased Recovery

Today, it is estimated that income earned by U.S. collections agencies is around $15 billion annually – having tripled in the past 10 years.¹ The sluggish economy coupled with technological advances such as collection specific software and automated dialers have resulted in significant growth and increased competition for the collections industry. However, continued success will depend on its ability to increase productivity through adopting new methods and leveraging resources to stay ahead and get a leg up on the competition.