Empereon-Constar, a leading provider of comprehensive contact center, back office, and accounts receivables solutions, today announced that Mark Lambert has joined the company as Vice President of Sales. At Empereon-Constar, Lambert will report directly to CEO, Travis Bowley, and will be responsible for driving new business development in consumer finance verticals while fostering additional growth and services in existing markets.
“We are pleased to welcome a sales executive of Mark’s caliber to the Empereon-Constar team,” said Travis Bowley, Chief Executive Officer. “We will benefit tremendously from Mark’s experience in selling customer management services, expertly managing high profile client relationships, and developing sales strategies to drive revenue as we execute our next phase of growth in new markets.”
Lambert is a highly accomplished sales executive with more than 20 years of contact center industry experience, most of which was focused on serving Fortune 500 clients representing financial services, telecommunications, and retail industries. Prior to joining Empereon-Constar, he served as Vice President, Sales, DialAmerica, where he helped achieve significant growth in revenue and market share.
“I am excited to join the team at Empereon-Constar,” Lambert stated. “I look forward to leveraging Empereon-Constar’s extensive experience and unique solutions to meet the business objectives of our clients.”
The Empereon–Constar organization delivers a full array of outsource services spanning the entire lifecycle of a consumer account in an inbound and or outbound call center environment – from sales, new account set up, customer acquisition, activation, billing, customer service, tech support, customer care/retention, loan processing and servicing, active collections, to third party contingency recovery, back office support solutions, email and chat services for order processing and fulfillment 24 X7 day operations.
Empereon Marketing, LLC is a leading provider of comprehensive contact center solutions specializing in multi-media, customer-centric interactions. Representing companies nationwide, we develop customized solutions that increase customer satisfaction and loyalty, generate strategic advantage, and provide measurable value. A pioneer in call center services, Empereon’s experienced leadership team, highly trained staff, and leading technology offers our clients the power to connect to their customers through proactive customer communications.
Constar Financial Services, LLC is a full service accounts receivable management company delivering collection services to Fortune 100 and 500 companies globally servicing the consumer auto finance, e-commerce, technology, telecommunication, entertainment media, retail finance and direct lending industries. Constar continues to expand by consistently delivering outstanding competitive performance and quality service to our clients. To learn more about Empereon-Constar, email Yvonne Torrijos at Yvonne.Torrijos@constarfinancial.com.