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Rozanne Andersen

Legal and Compliance Expert at Ontario Systems

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Ontario Systems

Contact Information

Posts Authored

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Callers, Start Your Engines: Reassigned Number Database is Revving Up

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Constitutional Law and Third-Party Collections: Assessing the Supreme Court’s New Ruling on Federal Debt

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10 Things You Need to Know About the CARES Act and SBA Loans

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Navigating the Crisis: What ARM Agencies Must Do to Stay on Course and Compliant

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What the TRACED Act Means for Third-Party Collectors—and 5 Tips for Protecting Your Business

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A 5-Step Dive into HIPAA Compliance for Email and Text

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Electronic Patient Communications in the Wake of HIPAA: The Ban Has Lifted

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How to Use Email and Text for Collections Without Getting Burned (Part 2)

A person holding a mobile phone that appears to have illustrated white charts, graphs, and dollar signs popping out of it [Image by creator ra2 studio from AdobeStock]

How to Use Email and Text for Collections Without Getting Burned (Part 1)

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Data Privacy and Security: What’s Next for Debt Collectors?

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Part 2: Top 10 Elevator Conversations about the CFPB's Proposed New Rules for Debt Collection

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Top 10 Elevator Conversations for the CFPB’s Proposed New Rules for Debt Collection – Part 1

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“Too Good to be True” – Unfortunately, that's the Case with the FCC’s New Reassigned Number Database

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5 E-Sign Myths Dispelled – Must-Know Requirements for a Paperless, Stamp-Free Collections Process

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An Inconvenient Truth About Convenience Fees

Top 9 Collection Industry Predictions for 2019

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Compliance Checklist for Collection Professionals – A Look Back at 2018’s Most Critical Issues

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How the U.S. Supreme Court Just Might Change Your Dialing World

Text Messages: Elements of Terms and Conditions for Third-Party Debt Collection Industry

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A Compliant Text Message Service Begins with the Consent – And Ends with Big Results