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Return Policy

insideARM.com strives to provide compelling, informative, and useful products to the ARM industry. If you are unsatisfied with any product for any reason, you can return it for a full refund. Please contact orders@insideARM.com or call 240.499.3834.

About the insideARM.com Store

insideARM.com’s Store is one of the most trusted online bookstores for the ARM industry. From reports to tutorials to webinars, our products are designed specifically to put you ahead of the game and the regulators.

What to Expect

Once you've completed your purchase for a downloadable product, you can download it by:

  • Logging in to your account. From "My Account," go to the "My Downloadable Products" page to download your products.
  • In the order confirmation email you are sent the product listing will include a download link which you can also use to directly download your purchases.

How Does Your Compliance Department Stack Up Against Others in the Industry?


insideARM's Consumer Relations Consortium (CRC) and Research Assistant asked the industry, across a variety of asset-types, to describe and size their compliance departments.


We asked respondents to share information about:

  1. Baseline demographics
  2. Compliance team members
  3. Regulatory compliance employees
  4. Complaint management employees
  5. Licensing employees
  6. Contract administration employees
  7. Internal audit testing employees
  8. Vendor external audit testing employees
  9. Client external audit testing employees
  10. Cal l monitoring/QA employees
  11. Voice analytics employees
  12. T raining/education employees
  13. Legal/litigation employees
  14. Information security employees
  15. Attorneys

This report is free to Research Assistant and CRC members.

Not a member? We can fix this! Visit https://research-assistant.insidearm.com/. Monthly membership prices start at just $75/month.


These benchmark surveys, developed by insideARM's CRC (Consumer Relations Consortium) and Research Assistant, are designed to give you targeted insight into specific questions.


Your data is never tied to your company, only to aggregated results.


Those who share their email at the end of the survey will receive a complimentary copy of the survey results once published.