Webinar Date: 18 December 2014 Time: 2.00 p.m. EASTERN
Almost all collectors have a story like this: a consumer, armed with tips and tricks from an Internet message board, baits the collector into a violation. Maybe the consumer caused the collector to forget to give a mini-Miranda. Maybe the consumer confused the collector into the wrong disclosures.
Call baiting happens. It's expensive. And it puts your collectors and your agency at risk.
Join insideARM's Compliance Webinar Series to get some best practices on how to recognize and diffuse call-baiting attempts, and how to recover from call-baiting mistakes your collectors may have made.
THIS WEBINAR IS NOT OPEN TO CONSUMER ATTORNEYS/ADVOCATES.
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