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  1. ARM-U: Training and Networking Seminar in Dallas/Ft Worth!

    ARM-U: Training and Networking Seminar in Dallas/Ft Worth!

    $499.00

    ARM-U 2015 

    Wednesday, June 03, 2015 8:00 AM -
    Thursday, June 04, 2015 1:00 PM (Central Time)

    Addison Conference & Theatre Centre
    972-450-6241
    15650 Addison Road
    Addison, Texas 75001
    United States
     
    Map and Directions
     

    ARM-U features educational presentations, panel discussions and networking opportunities with industry experts, peers and vendors. Because of the importance of their role cohesion, this event brings together compliance and operations officers, collection attorneys and training experts, and allows them to learn from each other, discuss pitfalls and identify areas of improvement. 

    Also, because there is no exhibit hall, ARM-U is a unique opportunity to have a conversation – not a sales pitch – with industry vendors about your compliance and operational needs.

    insideARM.com is a DBA-Authorized Provider of Continuing Education Credits. If you are interested in obtaining DBA credit for participating, please send an email to editor@insideARM.com

     

    Registration

    ARM-U is open exclusively to operations, compliance, and ARM industry training professionals, collection attorneys, and others as determined by insideARM.

     

    The fee for those who to register for ARM-U by April 10, 2015 is $499
    After April 10 the fee is $649

    What People Are Saying

    “Great experience with wonderful and knowledgeable industry professionals, both presenting and those learning. Great fellowship with people and peers. Thank you to Stephanie, Mike, Patrick and Lindsey for all of your hard work!!! Also a big thanks to all the speakers for taking the time to pass on your knowledge and insight. Can't wait till the next semester of ARM-U!!!!!!!!!!!”

     

    “My experience was great. The staff at insideARM is phenomenal and it was nice to put faces to names and to see them engaged with the group.”

     

    “Great format to conduct working sessions at each table for additional interaction and knowledge sharing.”

     

    Who Came Last Year?

    Some of the titles of those in attendance last year included: 

     

    • Chief Compliance Officer
    • President & CEO
    • General Counsel
    • Compliance Attorney
    • Partner
    • Senior Principal
    • Attorney
    • Program Manager
    • Operations Manager
    • Senior Compliance Officer
    • COO

    Cancellation

    You may cancel on or before 5/15/15 for a full refund less a $50 processing fee. After 5/15/2015, no refunds will be made. You may substitute an alternate professional from your firm at any time.

    Learn More
  2. Peer Groups for Debt Industry Compliance Professionals

    Peer Groups for Debt Industry Compliance Professionals

    $395.00

    insideARM.com is now forming peer groups for Compliance Professionals in the debt industry. These are limited-membership groups of no more than 15 individuals per group, that meet monthly to foster conversation among colleagues who are struggling with similar issues on a daily basis.

    Groups are created thoughtfully, with attention paid to industry experience, company type, number of collectors in your organization, and, if appropriate, the industry. If approved, you will not be charged the introductory annual membership fee of $395 until after your group is created.

    Learn More
  3. Conducting an Internal Audit: Collection Agency Edition

    Conducting an Internal Audit: Collection Agency Edition

    $189.00

    The CFPB is looking to make sure you have a reasonable and realistic compliance management system.

    More importantly, however: the CFPB wants to make sure that your agency is actively auditing yourself with regards to your CMS. Has your CMS been green-lighted by your Board of Directors? Have you adopted policies to ensure compliance with your CMS?

    (Want to get this and other reports for free? Membership in the Compliance Professionals Forum gets you not only paid reports, overviews, checklists and scripts, but webinars and in-person facilitated meetings with your peers -- for free.)

    Learn More
  4. insideCompliance: Prepping and Starting Your CFPB Exam

    insideCompliance: Prepping and Starting Your CFPB Exam

    $159.00

    This 75-minute webinar will present industry best-practices, as well as hidden pitfalls, that face compliance professionals as they try to keep their agencies -- originating creditors, debt collection, debt buying -- on the right side of the law.

    Even if you're not directly affected, being CFPB-ready can only make your collection agency more compliant.

    Webinar participants will receive:

    • One seat at the webinar (Compliance Professional Forum members will get the appropriate discount)
    • A complimentary copy of the PowerPoint
    • A copy of the recorded webinar (comes as an online video, perfect for use during trainings and in-service)
    • A complete transcript of the webinar

    You could be getting this for free. Consider becoming a member of the Compliance Professionals Forum. CPF members get free seats on webinars and free access to all reports in the store.)

    Learn More
  5. inside-compliance

    insideCompliance: 2015 Subscription

    $599.00

    The Compliance Professionals Forum's bi-monthly webinar series makes YOU the expert in debt collection compliance.

    By purchasing this bundle you get access to all six of the 2015 insideCompliance webinars, and will receive the video recording after each webinar is complete. These targeted sessions give you unique access to top industry experts, and the chance to interact directly with our speakers and get personalized advice on the compliance topics. Purchasing a year-long pass is a great way to save money while not scrimping at all on expertise!

    Learn More
  6. iO Store Image

    insideOperations: 2015 Subscription

    $499.00

    insideARM's bi-monthly webinar series makes YOU the expert in collection floor operations

    By purchasing this bundle you get access to all six of the 2015 insideOperations webinars, and will receive the video recording after each webinar is complete. These targeted sessions give you unique access to top industry experts, and a chance to interact directly with our speakers and get personalized advice on the operations topics. Purchasing a year-long pass is a great way to save money while not scrimping at all on expertise!

    Learn More
  7. insideARM.com's Research Library Pass

    insideARM.com's Research Library Pass

    $1,995.00

    An annual subsription to insideARM.com's Research Library gets you our entire back-catalog of comprehensive and info-rich reports, guides, checklists, and transcripts -- for a single price. Plus, you'll receive new products before they go up for sale in our store. This includes:

    • To the Points -- Study guides that include links to video recordings of our compliance-related webinars, plus certificates of completion for trainers.
    • Operation Guides -- Study guides that include links to video recordings of our operations-related webinars, plus certificates of completion for trainers.
    • Compliance Overviews (1099-c, Reg P, PCI DSS, UDAAP, FCRA, TCPA, Reg E)
    • A webinar-only seat at any paid webinar during your subscription

    Live events, Peer Group memberships, as well as Ontario Systems's Policies & Procedures, are not eligible in this offer. Other restrictions may apply.

    Learn More
  8. Compliance Master Series Vol. 1

    Compliance Master Series, Vol. 1

    $529.00

    insideARM.com has compiled its Compliance Overviews into the Compliance Master Series: a low-cost, one-stop solution for learning about the most pressing compliance topics in 2014. When you purchase the Compliance Master Series, you get access to SIX Compliance Overview titles:

    • Regulation E
    • TCPA
    • UDAAP
    • FCRA
    • GLBA/Regulation P
    • PCI DSS 2014 Edition
    Learn More
  9. 2014 ARM-U Full Video and Transcripts (7 Videos)

    2014 ARM-U Full Video and Transcripts (7 Videos)

    $749.00

    You can watch all of the presentations from the 2014 session of ARM-U -- a two-day compliance and operations educational event held in Washington D.C. You'll receive the transcript and video link for each of the seven sessions delivered to your inbox instantly.

    • Anthony DiResta's Keynote: Compliance is Not a Book on the Shelf, but a Story
    • Regulatory Forecast
    • Understanding the Scope of a CFPB Audit
    • Service Provider Compliance
    • SCRA
    • How to Fire a Client
    • Building the Best CMS
    Learn More
  10. 2014 ARM U: Anthony DiResta on Compliance

    2014 ARM U: Anthony DiResta on Compliance

    $209.00

    View the complete video recording of Anthony DiResta's Keynote at the 2014 ARM-U educational summit held in Washington D.C. Included is the full transcript of DiResta's remarks. This is a terrific video for viewing during an employee inservice or during strategic planning meetings by upper management.

    Learn More
  11. Compliance Overview: PCI DSS, 2014 Edition

    Compliance Overview: Payment Card Industry Data Security Standard (PCI DSS), 2014 Edition

    $159.00

    PROBLEM: Your agency is required to show PCI DSS Compliance, and you have no idea where to start. Having a list of requirements and checklists would ensure that you're able to keep on top of certification, saving you money in the long-run.

    SOLUTION: If your agency handles consumer credit card information of any kind, you'll want to make sure you're compliant. insideARM's Compliance Guide: Payment Card Industry Data Security Standard (PCI DSS), 2014 Edition will get you there. We'll explain the flurry of acronyms, how to comply with PCI DSS and how to avoid common mistakes.

    Learn More
  12. 2014 ARM U: Understanding the Scope of a CFPB Investigation

    2014 ARM U: Understanding the Scope of a CFPB Investigation

    $209.00

    View the complete video recording of Understanding the Scope of a CFPB Investigation at the 2014 ARM-U educational summit held in Washington D.C. Included is the full transcript of the presentation. This is a terrific video for viewing during an employee inservice or during strategic planning meetings by upper management.

    Learn More
  13. Compliance Overview: UDAAP

    Compliance Overview: UDAAP

    $229.00

    The Compliance Professionals Forum is offering Compliance Overview: UDAAP -- completely revised for 2015. It gives your collection agency functional information about why UDAAP compliance matters and how to master it. Get the top 10 compliance tips, sourced from industry experts, to make sure your agency and vendors are keeping up with UDAAP requirements. Learn how the CFPB identifies and penalizes UDAAP violations with real-world examples. Use our comprehensive checklists to ensure your compliance management system goes above and beyond the requirements for a CFPB examination.

     

    (Want to get this and other reports for free? Membership in the Compliance Professionals Forum gets you not only paid reports, overviews, checklists and scripts, but webinars and in-person facilitated meetings with your peers -- for free.)

    Learn More
  14. 2014 ARM U: Service Provider Compliance

    2014 ARM U: Service Provider Compliance

    $199.00

    View the complete video recording of the Service Provider Compliance session at the 2014 ARM-U educational summit held in Washington D.C. Included is the full transcript of of the presentation. This is a terrific video for viewing during an employee inservice or during strategic planning meetings by upper management.

    Learn More
  15. Compliance Overview: Fair Credit Reporting Act (FCRA)

    Compliance Overview: Fair Credit Reporting Act (FCRA)

    $159.00

    PDF Download; 152 pages

    The Fair Credit Reporting Act regulates how entities – especially, in the case of this report, collection agencies – can collect, disseminate, and use consumer credit information.

     The most common way collection agencies can affect a consumer’s credit report is by reporting on the consumer’s debt history. Because collection agencies have the ability to influence a consumer’s creditworthiness, close attention must be paid to FCRA violations.

    You’ll learn:

    • Who is affected by the FCRA
    • What is permissable use?
    • The various reporting types
    • Metro 2 Formatting
    • And more!
    Learn More
  16. Compliance Overview: GLBA/Regulation P

    Compliance Overview: GLBA/Regulation P

    $159.00

    We’ve compiled the latest legal thinking and real-world compliance tools into our latest Compliance Overview: GLBA/Regulation P. Learn how your company’s relationship with consumers impacts your compliance obligations – before the CFPB has to tell you. Use our model privacy notice outline to draft disclosures that may protect you from legal scrutiny. Understand what the CFPB looks for in an examination before an agent knocks on your company’s door.

    Learn More
  17.  2014 ARM U: Understanding the SCRA

    2014 ARM U: Understanding the SCRA

    $179.00

    View the complete video recording of Understanding the SCRA at the 2014 ARM-U educational summit held in Washington D.C. Included is the full transcript of the presentation. This is a terrific video for viewing during an employee inservice or during strategic planning meetings by upper management.

    Learn More
  18. 2014 ARM U: Regulatory Forecast

    2014 ARM U: Regulatory Forecast

    $179.00

    View the complete video recording of the Regulatory Forecast session at the 2014 ARM-U educational summit held in Washington D.C. Included is the full transcript of of the presentation. This is a terrific video for viewing during an employee inservice or during strategic planning meetings by upper management.

    Learn More
  19. Compliance Overview: TCPA

    Compliance Overview: TCPA

    $159.00

    Compliance Overview: TCPA offers a comprehensive analysis of the TCPA’s evolution in the collection industry, plus real-world tools to combat legal troubles. Learn the top 10 things your company can doright now to ensure compliance. Use sample scripts to develop legally sound and effective voicemail messages. Get the latest data on how TCPA lawsuits have increased over time, and what that means for the collection industry’s bottom line. Understand the key court cases that shape how the TCPA is interpreted for debt collectors.

    Learn More
  20. Compliance Overview: Regulation E

    Compliance Overview: Regulation E

    $159.00

    Regulation E, the set of rules enforcing the Electronic Fund Transfer Act, is one of the growing compliance concerns for debt collectors.Compliance Overview: Regulation E is the first report of its kind to provide real-world tools for the debt collection industry to comply with Regulation E.

    You’ll learn:

    • Who is affected by Regulation E
    • Best practices for compliance and disclosures
    • Top industry violations, and how to avoid them
    • Consumer liability for unauthorized transfers
    Learn More
  21. To the Point: Call Baiting

    To the Point: Call Baiting

    $189.00

    The Compliance Professionals Forum's insideCompliance webinar series turned to legal and industry experts to answer your burning questions around call baiting. We gathered these insights into To the Point: Call Baiting, a handy and insightful report that will keep you ahead of the competition.

    Includes the full video of the webinar, the slide deck, and the transcript as well!

    (Membership in the Compliance Professionals Forum gets you this and other compliance resources -- including webinars, peer groups, and in-person peer meetings -- for free.)

    Learn More
  22. Compliance Guide: 1099-c

    Compliance Guide: 1099-c

    $129.00

    Our Compliance Guide: 1099-c provides convient clarity and guidance around when and how 1099-c forms -- forms that effectively discharge a consumer's debt -- should be filed with the Internal Revenue Service. The guide is easy to read and informative, keeping the information you need right at your fingertips!

    Learn More
  23. UPDATED for 2014: To the Point: Collection Call Compliance

    UPDATED for 2014: To the Point: Collection Call Compliance

    $129.00

    This is the resource to have on hand for questions regarding collection call compliance. This To the Point from insideARM.com's Ask the Attorney webinar covers:
    • What are some of the big dos and don’ts?
    • How often should you scrub?
    • How should one handle out-of-statute and bankruptcy notices?
    Learn More
  24. UPDATED 2014: To the Point: Telephony and Voicemail Messages

    UPDATED 2014: To the Point: Telephony and Voicemail Messages

    $129.00

    From the popular Ask the Attorney webinar series produced by us here at insideARM.com, we've culled the pressing questions and the expert answers into mini-briefs, perfect for when you only need the latest legal thinking on a specific topic. We'll get you up to speed on the following:

    • What is the impact of the recent Meyer v. PRA appeal as it relates to manual dialing of cell numbers?
    • Should first-party collections' departments also have measurements for abandoned call rates?
    • Are there any new changes for auto dialers and cell phones?
    • Can a message for a consumer be left with a live third party?
    • When should the mini-Miranda be used? Should it be used on a dialer call? And if it’s used on the dialer call, how is that not third-party disclosure?
    • Can you leave a message on an attorney’s voicemail?


    Learn More
  25. UPDATED July 2014: To the Point: Complaints and Dispute Resolution

    UPDATED July 2014: To the Point: Complaints and Dispute Resolution

    $129.00

    Consumer complaints are the next hot-button issue that federal regulators are looking to solve. That's why we've honed answers from our popular Ask the Attorney webinar into this finely focused report: to give you a head start on strengthening compliance and best practices.

    Learn More

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