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From the popular Ask the Attorney webinar series produced by us here at insideARM.com, we've culled the pressing questions and the expert answers into mini-briefs, perfect for when you only need the latest legal thinking on a specific topic.

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If you weren't able to attend the Ask the Attorney webinar, hosted by insideARM.com and with the participation of Don Maurice of Maurice & Needleman, Mike Poncin of Moss & Barnett, and David Schultz of Hinshaw & Culbertson, fear not! You have full access to the complete transcript, so it's as if you were there all along! This 25-page transcript provides answers to all the questions asked. Learn More

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PREORDER: To Be Published July 2013 -- purchase until May 30, 2013 and receive the 2012 Report with our compliments at no additional charge! You'll receive the 2013 Report as soon as it is published.

This report is fully updated to include data for all of 2012, in addition to historical data since 2007. Information is drawn from NAICS classification code 561440 and covers 2,460 collection agencies, across eight size categories with revenues ranging from under $500,000 to $50-$100 million.

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Downloadable PDF; 163 pages

The Payment Card Industry Data Security Standard (PCI DSS) is the security standard for organizations that handle cardholder information for the major debit, credit, prepaid, e-purse, ATM, and POS cards.

If your agency handles consumer credit card information of any kind, you'll want to make sure you're compliant. This guide will help get you there.

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This is the comprehensive set of Q&A prepared for consumers and hosted on the CFPB site as of April 22, 2013. This information is available at no charge on the CFPB website, however you can only view the response to one question at a time. We have compiled the full list here in one document and organized it by topic, as a convenience.

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From the popular Ask the Attorney webinar series produced by us here at insideARM.com, we've culled the pressing questions and the expert answers into mini-briefs, perfect for when you only need the latest legal thinking on a specific topic.

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insideARM.com, along with the participation of several attorneys in the collection industry, is proud to present another "Ask the Attorney" webinar. No PowerPoint presentations. No whitepapers. No sales opportunities. Just an hour-plus of your questions and the considered answers from our team of legal experts. Compliance questions? Thinking about the operational implications of adhering to or ignoring a statute? Questions about legal approaches to consumer interactions? We've got both the venue and the experts.

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This report is fully updated to include data for all of 2011, in addition to historical data since 2007. Information is drawn from NAICS classification code 561440 and covers 2,460 collection agencies, across eight size categories with revenues ranging from under $500,000 to $50-$100 million. Learn More

insideARM.com’s Ask the Attorney webinar series is proving to be wildly popular with the industry. Over an hour, participants had unfettered access to some of the best legal minds: Don Maurice of Maurice & Needleman; John Rossman of Moss & Barnett; and Mike Poncin, also of Moss & Barnett.

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Whether you are a technology/service provider, a collection agency, or a debt buyer, it’s always a challenge to get new employees -- especially those who won't be going through a thorough collection training program -- up to speed on the world and terminology of debt collection. This primer, developed by insideARM.com, will give industry new-comers a basic background in the key structure, terms, and concepts of the industry.

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This report is the first of its kind that analyzes the FTC’s debt collection complaints data. It provides both content and context, presenting the information you need to respond to questions about debt collection complaints in easy-to-understand language. The mainstream media frequently mentions that there are over 180,000 debt collection complaints a year handled by the FTC. We explain where that number comes from, why it’s not the whole story, and why the truth isn’t as bad as the news stories want to make it seem.

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If you are thinking about getting into - or expanding within - the government collections sector, this report from insideARM.com will give you 10 tips for success, as well as a comprehensive overview of the landscape, the size of the market, the challenges, and opportunities. Learn More

The Debt Collection Compliance Handbook features explanations of 30 certifications, rules, and regulations, with advice on how to comply. Learn More

FDCPA compliance isn’t a game. It can be a looming threat for any agency. This mousepad takes several tongue-in-cheek questions about adhering to the FDCPA and presents them in board game form. These pads are perfect for call center incentive prizes, and can be used as an entertaining supplement to your training program. This mousepad, developed by the mad geniuses at insideARM.com, provides a lighthearted look at the serious business of FDCPA compliance.

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FDCPA compliance isn’t a game. It can be a looming threat for any agency. This mousepad takes several tongue-in-cheek questions about adhering to the FDCPA and presents them in board game form. For as little as $4.40 each, these pads are perfect for call center incentive prizes, and can be used as an entertaining supplement to your training program. That's less than a Starbucks gift card, and they last a whole lot longer!

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Get step-by-step instructions for generating authoritative content that will get your firm to the top of the Google search results, and push down those negative listings which may be hurting your reputation. Learn More

Get step-by-step instructions for making sure that Google finds your website and displays it to your prospects. Learn More

Get step-by-step instructions for identifying the best, most specific keyword search phrases that help the creditors you want to easily find your company online. Learn More

Originally sold for $2,995, and to ARM firms for $995, this report provides a good historical perspective and ARM industry primer for those who are unfamiliar with the market. Learn More

Originally sold for $1,995, this report provides a good historical perspective and industry primer for those who are unfamiliar with the debt buying market. Learn More

Originally sold for $997, this report provides a good historical perspective and industry primer for those unfamiliar with the healthcare receivables market. Learn More

Through a partnership with Business Valuation Resources LLC, we have arranged to bring you extensive collection law firm financial information from BizMiner that has not previously been available about the industry. This report contains data on more than 85 companies across four size categories with revenues ranging from under $500,000 to $5 million. Learn More

The Collection Agency Lead Generation Kit provides a series of cut-to-the-chase explanations plus specific step-by-step instructions on what you need to do to attract the prospects you want and get them to take action to contact you. Learn More