PHOENIX, Ariz. -- BillingTree®, the leading payment technology provider, announced two new resources to support the industry-wide awareness initiative on risks associated with charging consumers convenience fees. The resources include a new white paper, A Convenient Truth: Convenience Fees and Compliance, and upcoming March 1st webinar, Why Convenience Fees Are Not A Great Solution in ARM - both of which address the impact, requirements and best practices surrounding convenience fees and compliance within the ARM industry.

The awareness initiative addresses very real and current concerns within the Accounts Receivables Management (ARM) community. The 2017 BillingTree ARM Operations and Technology Industry survey found one-third of respondents either still charge a convenience fee or were considering adopting the practice. This was down 20 percent from the prior year, and the second year in the survey’s six-year history the negative trend has continued. The new white paper aims to clarify common misconceptions and confusion about the application and collection of convenience fees. For a complimentary copy, please visit: 

A corresponding panel-based webinar sponsored by BillingTree, Avoid Lawsuits: Why Convenience Fees are Not a Great Solution in ARM takes place on March 1st at 2:00pm ET. The panel will discuss the reasons behind the decline of convenience fee adoption and the potential litigation and regulatory risks associated with the model. 

The webinar panellists include:

  • Rozanne Andersen, Vice President, Chief Compliance Officer, Ontario Systems

Webinar registration is now open free of charge at:  

About BillingTree 

BillingTree® is the leading provider of integrated payments solutions to the Healthcare, ARM, Property Management, B2B, and Financial Services industry verticals. Through its technology-enabled suite of products and services, BillingTree enables organizations to increase efficiency and decrease the costs of payment processing while adhering to compliance regulations. Leveraging more than a decade of market experience, BillingTree is dedicated to growing payments with technology through an integrated omni-channel offering, suite of proprietary products and value-added services, and a company-wide focus on delivering extraordinary customer service.

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