Intrum Justitia Has Been Entrusted with Claims Management for Carlsberg Sweden

Intrum Justitia (STO:IJ) has signed a new agreement with Carlsberg Sweden. The new agreement stretches over a three-year period and encompasses collection services, legal services, credit monitoring and credit enquiry services, with the option to add to more services during the agreement period. The transition to Intrum Justitia as an all-inclusive supplier will take place gradually as existing agreements with current suppliers expire.

Intrum Justitia will provide debt collection services with the purpose of minimizing credit risks and credit losses while supporting good customer relations between Carlsberg Sweden and its customers. Automation, efficient web-based solutions and specially adapted reporting tools grant Carlsberg Sweden and Intrum Justitia more time for service to customers and for optimum customer handling throughout the credit process. The combined expertise and experience of the parties also provide opportunities for continuous improvements in quality and efficiency.

“We chose Intrum Justitia to achieve an operational and more efficient solution that enhances cash flow and reduces credit losses. Intrum Justitia’s professionalism and respect towards customers were also important criteria,” says Anitha Thornlund, Credit Manager at Carlsberg Sweden.

“Intrum Justitia’s debt collection services will support efficient, high-quality credit processes within Carlsberg Sweden’s different product areas, while facilitating good relations between Carlsberg Sweden and its customers. We will help Carlsberg Sweden reduce its credit losses and free up time for its core operations,” says Per-Henrik Persson, Managing Director for Intrum Justitia Sverige AB.

About Carlsberg
Sweden Carlsberg Sweden is Sweden’s leading brewery company and offers a wide range of beverages. The company develops, produces and sells beers, mineral waters and soft drinks and distributes a range of wines and spirits. Carlsberg Sweden’s successes derive from a combination of strong local and international brands and a brewing tradition and expertise dating back three centuries. Carlsberg, Pripps Blå, Falcon, Ramlösa and Pepsi are some of the brands included in the range. Carlsberg Sweden is part of the international Carlsberg Group, with operations in 150 markets.

About Intrum Justitia
Intrum Justitia is Europe’s leading Credit Management Services (CMS) group and offers services designed to measurably improve clients’ cash flows and long-term profitability. Intrum Justitia was founded in 1923, has around 3,100 employees in 22 countries and revenues of approximately SEK 3.8 billion in 2010. Intrum Justitia AB is listed on NASDAQ OMX Stockholm since 2002. For further information, please visit www.intrum.com