KM² Solutions, the award winning contact center, is excited to announce the addition of another major media client, one that operates in more than 30 media markets within the United States, to its expanding list of media industry clients. KM² Solutions will serve this client’s growing subscriber base and services out of its multichannel contact center in San Pedro Sula, Honduras, providing customer support services to four of its major daily newspapers and many more third party publications.
The project launched earlier this year from the KM2 contact center in San Pedro Sula, Honduras.
“With the addition of this client to our portfolio it is evident that clients are delighted with the professionalism, experience and engagement of the labor force, stated David Kreiss, KM2 Solutions CEO. “Additionally, the first class technology and infrastructure confirm that customers’ expectations are exceeded.”
For KM² Solutions, this new addition represents a solid business potential, as it welcomes the opportunity to expand its world class services from its center in Honduras and strategically advancing its market position in the media communications industry.
KM2 Solutions provides clients with near shore contact solutions from four contact centers in the Caribbean – St. Lucia, Barbados, Grenada, and Dominican Republic. The company also has a presence in Latin America with a large center providing bilingual solutions from San Pedro Sula, Honduras. KM2 provides cost-effective solutions for customer care, telesales, collections, and customer support services through voice, chat and email.
For further information, please contact: Joe Wester VP Sales at (262) 790-2656