StarTek Inaugurates New Contact Center in Costa Rica

SAN JOSÉ, Costa Rica — Today Costa Rican Vice President, Luis Liberman, inaugurated StarTek’s new contact center operation in Costa Rica. The company, a leader in the Services Industry, began operations during the first quarter of 2010 in a 440-seat facility which when fully occupied could employ 500 people. The new facility in Costa Rica is the eighteenth StarTek location worldwide and is located in the Free Zone America and occupies 37,000 square feet.

StarTek, Inc. (NYSE: SRT) is a leading customer experience expert in the business process outsourcing industry. StarTek’s comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. The company also offers clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore in North America, near shore in Costa Rica, offshore in the Philippines and virtually through its StarTek@Home workforce.

Vice President, Luis Liberman; Foreign Trade Minister, Anabel González; CINDE Director General, Gabriela Llobet; President and CEO for StarTek, Larry Jones; Marketing Senior Vice-president , Mary Beth Loesch; and Facility Director for StarTek Costa Rica, Ryan Carey, all attended the inauguration event.

Gabriela Llobet, Director General for CINDE, emphasized that the 27 contact centers that are established in our country generate more than 15,000 job opportunities. “StarTek´s arrival to Costa Rica illustrates the evolution that customer service processes have undergone, transitioning to more complex and multichannel platforms (telephone, fax, SMS, chat and email) all in a multilingual context”.

“We chose to expand into Latin America for several reasons,” said Larry Jones, StarTek’s President and Chief Executive Officer. “In Costa Rica there is a large, well-educated, bilingual talent pool and a favorable business climate. This is why we included Costa Rica in our global expansion plans.”

Foreign Trade Minister, Anabel González, highlighted the importance that the Services Industry has in Costa Rica. “The establishment of a company such as StarTek translates to more job opportunities for the Costa Rican people, which carries a significant weight in our long-term development strategy”. Adding to this, González stated that both exports and investments are crucial elements in the long-term growth equation, in the creation of entrepreneurial ventures, job creation, and productive innovation.

For more information, visit the StarTek website at www.StarTek.com. To apply online, go to www.starktek.com/careers or contact them at 800-541-1130.