It was announced today by Steve Gale, SVP of Operations, that Heather Hoelting has been promoted to Director of Operations, Student Loans.  Ms. Hoelting will continue to be responsible for all non ED student loan collections in FAMS’ St. Charles, MO operating center.

Ms. Hoelting was previously an Operations Manager having been promoted to that position in 2006.

Steve Gale commented, “We are very pleased to promote Heather to Director of Operations.  She is a success story at FAMS having started out as a collector in 2002 and now becoming Director of Operations.  She demonstrates what career development at FAMS really means.”

About Financial Asset management Systems
Founded in 1993, FAMS has a long track record of gold standard collections performance for clients in Education, Financial Services, Government, Healthcare and Telecommunications / Media.  Our strategy is to do a few things very well, creating long term, performance-driven business relationships based on integrity, mutual respect, superior results and dedicated client service.  Headquartered in Atlanta and appropriately bonded and licensed in all jurisdictions, FAMS turns paper into gold six days a week from separate geographically diverse call centers in Georgia and Missouri. For more information about FAMS, please visit our web site at

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