Kaulkin Ginsberg is pleased to announce the sale of O’Currance Teleservices, Inc., a portfolio company of Riverlake Partners. O’Currance is one of the leading providers of direct response marketing telesales services in the U.S. The terms of the transaction were not disclosed. Kaulkin Ginsberg, the leading M&A and strategic advisor to the outsourced business services sector, initiated the transaction and advised Riverlake Partners.

Founded in 1994, O’Currance is based in Draper, Utah and currently supports over 300 employees.

O’Currance Inc. has a proven model of both work-at-home and brick-and-mortar agents who have provided flexibility in delivering reliable call handling capabilities and proven results for its teleservices clientele.

“We at Fusion BPO are very excited and look forward to a successful integration of O’Currance and helping O’Currance deepen its presence in direct response marketing in the U.S.,” Pankaj Dhanuka, Director, Fusion BPO Services Group.

According to Michael D. Lamm, lead M&A advisor on the transaction from Kaulkin Ginsberg, “Fusion was the ideal strategic buyer for O’Currance, as they can leverage O’Currance’s existing client base within direct response, its work-at-home agent model and operational infrastructure to generate substantial growth opportunities for the combined platform.” Kaulkin Ginsberg represented Riverlake Partners, a private equity firm based in Portland,Oregon on this transaction.

The acquisition will further strengthen the marketing foothold of Fusion BPO Services in the U.S. with a wide client-base spanning multiple verticals including customer service, infomercials, telecommunications, etc.

Fusion BPO Services Group aims to maintain its track record of acquiring and integrating successful companies in Canada and the U.S.

“Integrating O’Currance’s direct response platform with Fusion BPO Services’ outsourcing capabilities within their combined market verticals provides a great opportunity for both companies to become more efficient and deliver better quality services to their customers”, says Kishore Saraogi, Director, Fusion BPO Services Group.

For more information on M&A activity within the outsourced business services sector, click on the following link to view Kaulkin Ginsberg’s Q4 2011 M&A Report – http://www.kaulkin.com/wp-content/uploads/2012/01/Q4-MA-Brief.pdf.

About Kaulkin Ginsberg
Headquartered in Rockville, MD with a satellite office in Philadelphia, PA, Kaulkin Ginsberg is the leading source of M&A, strategic advice, and timely information for outsourced business services companies since 1989. The firm has completed over 135 transactions representing nearly $3.5 billion in shareholder value for a variety of clients – from small family businesses to Fortune 500 companies. For more information about Kaulkin Ginsberg, visit www.kaulkin.com

About Fusion BPO Services
Fusion BPO Services is a leading outsourcing service provider based in Canada Montreal. Its end to end outsourcing solutions include call center services, telemarketing and lead generation services, along with web marketing and development. Fusion BPO Services has call centers across four countries – the United States, Canada, India and the Philippines. The decade-long work experience makes Fusion BPO Services a preferred destination for reputed clients as well as startups. For further information, visit www.fusionbposervices.com

About O’Currance Teleservices, Inc.
O’Currance Telservices, Inc. is a leading provider of outsourced, inbound telesales based in Draper, Utah. Founded in 1994, O’Currance Inc.has over 300 employees across the globe. With over 14 years of experience, it has created a niche for itself in the Direct Response Marketing industry. For further information, log on to www.ocurrance.com

About Riverlake Partners
Riverlake Partners, LLC is a private equity firm focused on leveraged control growth investments in small, profitable companies. We target established industrial and consumer products manufacturing and business service firms, typically with enterprise values of $15 million to $60 million. Riverlake is headquartered in Portland, OR. For more information about Riverlake Partners, visit www.riverlakepartners.com


Tags: BPO

Advertisement